Question about Acer Aspire 3680 Laptop

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Aspire 3680 No Sound - Microsfot Bus required.

I have acer aspire 3680. Got tired of slowness of vista and loaded XP. Everthing works fine except there is no sound.
I have loaded xp sp3 twice, loading the acer drivers in different order - no joy. The chipset drivers have been loaded. When I try to load the realtek sound driver (the one from the acer website) I get he following message:
Microsoft Bus driver should be loaded before laoding the sound driver - then the installtion stops.

Any help much appreciated
Kind Regards
NG

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  • nmgorsia Sep 12, 2009

    Many thanks for your comments - always appreciated.
    However, I had already tried that site with the down load and unfortunately it did not work.

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You will need to check with Acer support that the driver is fully compatible with XP SP3, which it is probably not given the date stamp against the latest driver available at the site. It is often the case that the drivers lag in time behind Microsoft updates and especially as XP is now an 'old' generation offering from Microsoft.

Other users have experienced similar issues and one approach is to revert to SP2 installations then carefully apply each update in sequence instead of using SP3 to find out which update breaks the driver use. Each time you will have to make sure that you set a restore point before applying each update as Microsoft updates do not always do this automatically. Then uninstall that update and all is well. This is not ideal as it may leave the laptop relatively open in terms of Microsoft based hacks but it does get the sound driver working again.

Posted on Sep 12, 2009

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