Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Ice dispenser does not work unit makes ice and water works fine

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  • 222 Answers

As long as the ice trays are filling with water, it's not actually the function of the ice maker to make ice. Ice simply forms because the freezer compartment is cold.

The icemaker's function is to sense when ice is formed in the trays and to dump the ice into its container.

This requires the use of a thermostat to sense the water/ice temperture and 'tell' the icemaker when it's time to dump the ice.

During the dump cycle, a heater briefly comes on as the arm swings through the ice cube compartments to assist in loosening the ice cubes and make them easy to dump.

If the icemaker is filling with water but you get no ice, I suspect that either the control circuit (thermostat, relays, and wiring) is not 'telling' the heater to come on, or the heater is burned out.

Some units also have a timer circuit such that both the timer contacts and the thermostat contacts must be close in order to initiate a dump cycle (i.e., it must be time to dump and the water in the cubicles must be frozen).

A skilled homeowner could make these repairs, but if you don't feel comfortable taking your icemaker apart and testing the components, I advise leaving the job to a qualified repairman.

I hope this helps. Good luck.

Posted on Sep 12, 2009

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Posted on Jan 02, 2017

fridgetech
  • 473 Answers

SOURCE: icemaker not making ice

First thing to check is to see if the optics are working properly. This is the red flashing light on right hand side of freezer wall. Close the flipper door, be sure not to block the beam, and the light should go to solid red. If it does then the optics are ok. If it continues to blink then that is your problem. If optics check ok then pull ice maker out and remove the white plastic cover. It just pulls off. Look at the center of the gear wheel and see if one of the plastic tabs is either broken or if they are sort of twisted and touching eachother. If any of these things with the gear have happened then that module will need to be replaced along with the ice maker thermostat. If your not sure how to replace these parts then just replace the whole ice maker. That is much easier and not much more costly.
After changing the parts or the ice maker out follow these steps to start the ice maker thru a cycle. 1. Remove the ice maker from the cradle but leave the harness connected. Remove the front cover from the module. Unplug the refrigerator. Get a small jumper wire with bare ends and jump T and H on the module, leave the jumper in and set the ice maker on the shelf. Close the door. Now plug the refer back in and wait 30 seconds. Open the door and the ice-maker should be cycling. Remove the jumper, put the module cover back on and set it back in the cradle. The fill should take place when the ejector blades reach the 12:00 position. Follow these steps exactly in order

Posted on Nov 10, 2007

  • 1073 Answers

SOURCE: GE GSH22SGRE - water dispenser not working but ice cube maker working fine

check the water valve on the back of the ref. it sends water to the ice maker and water in the door one can work and the other one not

Posted on Apr 30, 2008

  • 1 Answer

SOURCE: Kenmore water dispenser not working, side by side frig

For my premium assistance plan, I'll tell you how "I fixed it"....

Posted on Aug 03, 2008

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SOURCE: GE GSH22SGRE - water dispenser not working but ice cube maker working fine

I just used the hair dryer and it worked the water is flowing again out of the dispenser

Posted on Dec 19, 2008

  • 2 Answers

SOURCE: GSS25LGMF WW Will not dispense ICE or Water, lights are on

If the water does not dispense, it may be that the water line is frozen in the refrig. section. The solution is to lower the temperature setting of the refrig sect a number or two.

If the ice bin is full and does not dispense, it is probably a bad or frozen auger motor. To test it open freezer door and remove the ice bin by sliding it out. Then hold the door switch while you press the dispenser lever on the outside of the door. You should see the motor turn in the back of the fridge. If nothing happens, it should be replaced. If it just hums, it may be frozen. In that case, wait till the freezer finishes defrosting and test again.

Posted on Mar 02, 2009

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