Question about Verbatim 500GB USB Desktop 500 GB Hard Drive

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My external hard drive doesnt show up on my computer, when i plug it in it makes the connected sound but it doesnt show up in my computer..

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Check to make sure it does not have a write protect switch on the device. if not, check device manager to see if you have harware conflicts.

Posted on Sep 12, 2009

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First make sure that all your USB ports are working properly. If you still seem to have a problem get the hard disk to an authorised service centre and find whether there is any technical fault in the hard disk.

Posted on Sep 12, 2009

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It gone bad, or physically damaged....

Posted on Sep 12, 2009

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My Hitatchi 250GB External Harddrive is not working at all when plugged in to any computer I own/use It makes soft beeping sounds for several minutes and then becomes silent The lights are on, showing


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Hi my drive doesnt show up in My Computer and you hear the drive running for about ten sec's, it makes a clunk sound and the drive turns off... thanks for any help with this


I suspect the drive is toast. To test it, take the drive out of the external case and attach it to your computer as a slave drive. See if it shows up in My Computer and if you can read from it. If it works there, then you know that the logic board in the external case is bad. To slave it to your computer, the procedure depends on if it is an IDE drive or SATA drive because it is 1TB I am going to assume it is SATA. The easiest way to connect it is to unhook your CD/DVD drive and connect the cables to the hard drive. This assumes that is also a SATA drive. If not then you will have to get a SATA cable and connect the drive to an empty SATA port on the motherboard and hook up a power plug. Then you will have to go into the BIOS setup and turn on that SATA port. If the drive does not work as a slave, then it is probably dead.

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Hello, I plugged in my iomega 1tb desktop hard drive storage device and the drive does not appear in my drive or computer. I do have the new hardware 'sound' that comes up but I dont have the drive show up...


Iomega 1TB Desktop Hard Drive is a dedicated usb 2.0 plug and play external storage device that has an ability to transfer at 480Mbits/second. having these large capacity storage drive needs a fast connection and additional power source to make sure to run the external unit system properly.

just make sure both power and data cables are properly plugged and connected respectively. if you are using it with a desktop, please always plug your usb connection from the Iomega 1TB external drive to the rear USB port in line where you built-in LAN is.do not plug it in the frontload ports. some motherboard manufacturers uses usb 1 and/or 1.1 only for frontload desktop casing provision.

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It sounds like the hard drive head crashed when you pulled the power plug. Unfortunately if you can't get drive to be recognized, you won't even be able to run any diagnostics. You will have to take the drive to an authorized repair shop who will have to check the electronics to see if the head will respond. Unless you have data on your drive that you absolutely need, you will probably save a lot of money by replacing rather than repairing the drive.

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Even though you may hear the motor turning in your external drive the drive may not be able to read the information on the platter(s) because the arm isn't working. This cannot be fixed; you'll have to buy another external drive.
There are services that can retrieve the data on the broken drive. Google "data recovery services" and prepare to spend big bucks.

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External Hard drive not showing in my computer


thanks for your question...
please change the hard disk compartment and do it carefully.

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Computer cannot see my external hard drive


Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

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Good News, Your data is probably still safe. Go to best buy or online and buy a new cheap external usb case for your harddrive. you can find them for about 7-25 bucks. Make sure you get the right one for the hard drive in your lacie. Take the hard drive out of the lacie case and put it in the cheap case and you will have your data back. I had this happen to me before. If you need help just ask me... Hope this helps you
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