Question about Dell Vostro 1500 Notebook

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A few months ago my Dell Vostro 1500 laptop started saying that my battery could not be detected. I bought this laptop new in October 2007 and did not extend my warranty. I bought a new battery and still had the same problem. I connected to Dells cusotmer service who said I needed a new mother board. Instead I bought a new laptop. Well I recently got my Dell Vostro out and connected it and the battery was charging fine for a few days. Now it is again saying I the battery cannot be detected. Do you think I still need a new mother board since it was working for a few days? Also when I disconnect the power adapter, it is running off the battery even though it says the battery cannot be detected.

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Normally the message means that the battery is bad and needs to be replaced. There is a chance the new battery you got was defective and went bad before its time.

The motherboard can be the problem, although it is not common for this to be the case.

I would try one more battery before thinking about a new motherboard, a new battery is under a $100 where a new mobo is several hundred, and usually this is a sign of a bad battery. If you disconnect the ac adapter and it stays on then it is using the battery, although it is reporting that it cannot see a charge. I would guess the battery malfunctioned and is not being able to be read by the laptop.

Posted on Sep 12, 2009

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