Question about Apple MacBook Pro MB986LL/A 15.4-Inch Laptop Notebook

1 Answer

Letter O Only WOrks with the Shift key

Tried New keybOard and relOaded Operating system

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  • Harvey Morrow
    Harvey Morrow May 11, 2010

    This is NOT a fix, but a possible work around. What happens when you use caps lock (both with and without shift)?

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  • 481 Answers

Boot from the install DVD. Go into Utilities. Go into Reset Password. Don't reset any passwords, just get into one of the screens where it lets you type things into a field. If the lower-case o doesn't work here, you have a keyboard hardware problem If it does:
Reboot normally, go into System Preferences / Accounts, and define a new temporary user account. Log out and log in as that user. See if the lower-case O works. If it does, you likely have a bad setting for keyboard type in System Preferences / International in your main user account.

Posted on Sep 19, 2009

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1 Answer

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