Sync Manager Problme with Vista with LG CU500
The problem is a driver issue. It is strictly a LG/Verizon problem, and not Windows. What you should is hook up your phone your computer LG USB cable and using the Music Essentials CD-ROM.
Install the latest version of BitPim where you can find at http://www.bitpim.org/ .
"I hooked up my phone to my computer via the USB cable, and opened BitPim. Much to my dismay, bitpim did not find the COM for the LG Modem".
However, Vista popped up the window in the taskbar telling me that new hardware was detected but could not be installed. I went to Start > Search > Device Manager
Once the Device Manager is opened up, you should see an unknown hardware profile for the USB cable/phone. In my case, Vista seemed to recognize the fact that it was a LG USB Modem, but didn't have the driver. Anyway, right click on the unknown driver and select "update driver software." Surprisingly, Vista will tell you it found a driver. Unfortunately, when when you go to install the driver 2 new unknown drivers will appear.
To fix the 2 unknown drivers, all you have to do is insert the VCAST Music Essentials disk into your disk drive, and point Windows in the direction of the files for the drivers on the VCast Music Essentials CD (in my case, the D: drive).
Windows finished the install, and from their BitPim recognized the cable on COM5.
That should work.
Jan 22, 2008 |