Question about Video Cameras

1 Answer

Download video problem

Message says: "Cannot find the Handycam (Tape). Check the i.LINK connection to the Handycam." Suggestions????

I have the A/V connecting cable attached to the A/V OUT jack on the camcorder and the other end to the USB port on my computer.

ANY advice would be MUCH appreciated!!!!!!!!!!!!!!!!!!

Posted by on

  • cpgjo Sep 12, 2009

    Thanks in advance for your patience -- my husband left for the weekend and left me with the project of getting the video downloaded -- ugh!

    When we bought the camera the salesman suggested buying Pinnacle Studio 10 and a Dazzle device with yellow, white and red connectors. That is the cord I have plugged into the camcorder and it has a USB connector on the other end.

    In describing this to you, I remembered that I think I saw my husband use the "capture" feature in the Pinnacle software -- so I just tried that. Another error message: "If you have a DV or Digital 8 camcorder, please make sure that it is turned on and that it is connected to the Firewire or "1394" port on your computer."

    If I still haven't described the cable enough, let me know.

  • cpgjo Sep 12, 2009

    Have an emergency out of town. Will have to deal with this later. Thanks for your offer to help!!!!!!!


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 117 Answers

You have indicated that you have a sony camera. iLink is Sony's name for a type of computer cable that is also know as IEEE1394 (on PCs) or Firewire on apple mac compters. Unfotuantely that is not the same as the A/V cable (and sockets on the camera), which are used to "play" the video on a TV or video monitor- they are not the same thing, A/V cables usually have round connections, while iLink / firewire is a rectangular plug. Tell more about the cable and we can figure out what's going on

Posted on Sep 12, 2009

  • grant
    grant Sep 12, 2009

    I have Parkinson;s and typing legibly is very time intensive for me- I don't know where you are located, but i'm quite tired, but would be willing to continue this tomorow. I also wold prefer to do it via voice communication, since typing is so hard for me. I'm not sure what's policy about communication of the website is, but here is my email address: If you are willing and feel OK with "talking" to me directly, send me an email and I'll send you my phone #


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

Hello, I connected my DCR-HC54 (minidv) to computer using USB cable (come with camcorder). latest PMB is installed on windows 7 64-bit home premium. It gives following message: Cannot find the Handycam...

This type of camera usually downloads better with a Firewire (DV) connection. Sony call this "i.Link". Some mini-DV cameras only use the USB connection (if they have one) for stills and can only download video by Firewire. This is because you have to play the tape into the computer, not just copy a file. According to a list on the Sony site, your particular model is not one that can use USB for video transfers to computer.

Most PCs have a USB port, but no Firewire port. Macs often have a Firewire port but may not have USB. As most Windows PCs do not come with this interface, you might need to fit an add-on Firewire interface card. This will come with a driver for the card.

Suitable Firewire (DV) cables can easily be found on Amazon or eBay. You will need the kind with a small (four pin) connector at one end and a larger (six pin) connector at the other.

Sony have a help page for your camera, with tutorials and downloads, at THIS LINK

Dec 31, 2010 | Cameras

1 Answer

I have replaced a Windows XP PC with a new PC running Windows 7 Home Premium and I have not been able to connect my DCR-HC26 Sony Handycam digital tape camera to the new PC. I'm using an I-link (firewire)...

Mostly with these cameras you do not need driver (unless you use a USB cable) but like me you have firewire okay? so you should unplug your camera, turn your PC off for a min or two, plug camera in THEN yes THEN put your PC on, and the Win 7 will see your camera and loads setting it needs auto ok.

May 29, 2010 | Sony DCR-HC26 Mini DV Digital Camcorder

1 Answer

ERROR C:32:11


Sep 09, 2009 | Sony Handycam DCR-TRV140E Digital...

1 Answer

How do I connect my Sony Handycam TRV328 to my laptop

Cannot find the Handycam (Tape). Check the i.LINK connection to the Handycam.

Aug 22, 2009 | Sony Handycam CCD-TRV328 Camcorder

1 Answer

I link in DCR-HC 54 models

try to go here and download the driver or just look for your model and download on that link. install it to your pc.

try also here


Aug 24, 2008 | Sony Handycam DCR-HC90 Mini DV Digital...

3 Answers

My camcorder tape door won't close

Try removing the battery for a few seconds, and then re-inserting. This seems to reset something on my DCR-TRV20, and it starts closing properly.

Jun 15, 2008 | Sony Handycam DCR-HC48 Mini DV Digital...

1 Answer

Computer mode

hi follow this steps: Make sure that you have installed the USB driver for the handycam. You can download the drivers from this link: Sony Asia Pacific Support Website--Download Page for HC40E USB Driver for Windows. Connect the handycam to the AC adaptor (the same as putting it on charge). Set the handycam to USB stream mode. (Press P-menu, press MENU, Press EDIT/PLAY, Press USB MODE, Press USB Stream.) Set the tape at the point from where you want to start capturing in PC. Connect the handycam and the PC with the USB cable. (USB-Mode appears on the handycam LCD / viewfinder.) Start Windows Movie Maker. Click on the 'Capture..' link to start the wizard. Select the Sony Digital Imaging Device. Click Next. Specify the file name and path for the capture video. Click Next. Select the desired capture format and Click Next. (Leave it to recommended setting if you are not sure.) The dialog box now displays the Start Capture and End Capture buttons on the left and preview window on the right. Play the tape on the handycam. The video from handycam should appear in the preview window of WMM. Click the Start Capture button to start capturing the video. Click End Capture to pause or stop recording. Click the Finish button. The .wmv file will be saved in the path specified in step 7.

Oct 02, 2007 | Sony Handycam DCR-TRV265E Digital...

Not finding what you are looking for?
Video Cameras Logo

Related Topics:

312 people viewed this question

Ask a Question

Usually answered in minutes!

Top Video Cameras Experts


Level 3 Expert

102366 Answers


Level 3 Expert

75797 Answers

The Knight
The Knight

Level 3 Expert

74106 Answers

Are you a Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides