Question about Dell A960 All-In-One InkJet Printer

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Error message: "Problem communicating with the printer"

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First uninstall the driver ..remove the cable then restart then re-install the driver ...connect the USB cable after that ...

Posted on Sep 19, 2009

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That's a batch error, more than likely due to a communication issue between the pc and the printer. If you reboot the printer, THEN reboot the pc you should clear that error.
This error sometimes occurs when the printer has been shut down whil logged into your software, which disables communications between pc and printer. The error indicates that the printer didn't receive enough data to properly print the batch of labels/tags.

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It could be just a minor communication issue. Try to unplug your printer from your computer. Unplug and replug your printer into the power source to reset itself. When your printer turns on completely, reconnect it to your computer. If problem continues, you may refer to these articles for further troubleshooting:
- 'Communication Not Available' Error Message and Print Job Stalls in Print Queue - Error: "Problem communicating with the printer" or Bogus Error Messages
You may also contact Lexmark technical support for additional assistance. Thanks.

Feb 17, 2011 | Lexmark Color JetPrinter Z54se InkJet

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My computer is'nt comunication with the printer


It could be just a slight communication issue. Try to unplug your printer from your computer. Then unplug the printer from the power source. Replug after 10 seconds. When the printer turns on, replug it into your computer. Doing this usually fixes minor communication issues. If error continues, you may refer to this article on 'Communication Not Available' Error Message and Print Job Stalls in Print Queue for troubleshooting steps. You can also contact Lexmark technical support for additional assistance. Thanks.

Jan 21, 2011 | Lexmark X2600 InkJet Printer

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When I try to scan or print a message comes up telling me to ck power and usb connections. I have unplugged and restarted computer 4 times and still have problem


It could be a communications error message, the printer is not communicating with the computer.

  • Disconnect and then reconnect the USB cable.
  • Disconnect and then reconnect the printer power cable.
  • Restart the computer.
  • Remove and reinstall the printer software

  • If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software.
    1. Click Start®Programs or All Programs®Dell Printers®Dell Photo AIO Printer 962®Uninstall Dell Photo AIO Printer 962.

    2. Follow the instructions on the computer screen to remove the printer software.

    3. Restart your computer before installing the software again.

    4. Insert the Drivers and Utilities CD, and then follow the instructions on the computer screen to install the software.

    If the installation screen does not appear:

      1. In Windows XP, click Start®My Computer.

    In Windows 2000, double-click My Computer from your desktop.

      1. Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.

      2. When the printer software installation screen appears, click Install or Install Now.

      3. Follow the instructions on your screen to complete the installation.

    Communications error message
    The printer is not communicating with the computer.
    Communications error message
    The printer is not communicating with the computer.

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    try switch off, unplug, hold up and down & reset button at the back, swith on

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