Question about HP LaserJet 2820 Printer

1 Answer

Color cartridge not being reconized

I'm trying to find out why my hp 2820 color/copier printer will not reconize the color cartridge after I install it into the machine. I' ve replaced all the cartridges and hit the check button and it shows that i still need to replace one or two of the cartridges. I even put back the old cartridges and they show the same thing. It worked one time but when I went to print it printed a blank page. Now I can't get it to reconize one or two colors If you can help me you can send a response to me at jeffery_d_wilkinson@yahoo .com Thanks Jeff

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.


    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

  • Expert
  • 58 Answers

I recently spent six hours troubleshooting the exact same problem (swapping all kinds of parts and motors) except with mine only the yellow would print and one time the print came out correctly. If you know how to take the machine apart, this has to do with the carousel drive motor positioning solenoid. The solenoid has a pad that is a silencer for the solenoid are the starts to deteriorate and "sticks". You could fix this (with electrical tape over the pad) or replace the solenoid. Either way, you need to get to the part.

Posted on Mar 02, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I installed an original Q3971A toner into the HP 2840 laser printer, However there is still a notice to install cyan catridge. Can you help please

PDF]HP Color LaserJet 2840 and 2820 All-in-One for small and ...

Hewlett?PackardColour laser printing. HP Color LaserJet ... •Convert hardcopy documents into digital format for easy ... Color LaserJet 2820 All-in-One gives you high quality, ... Oth ring. Why HP. Save time. Printing a file. Printing a paper fax. Receiving a .... Install, configure and manage multiple networked ... Replace toner cartridges easily.

HP Environment: Product Safety Information - LaserJet ...

Dec 18, 2015 | HP LaserJet 2840 All-In-One Printer

1 Answer

Re: The printer will not recognize the installing of a new color cartridge.

after installing a new cartridge you need to open the program for your printer tray and reset your cartridges so that the printer and pc reconize the cartridge is full

Sep 19, 2007 | Dell 942 All-In-One InkJet Printer

1 Answer

I have a 926 series dell printer...changed color cartridge and my computer will not reconize it..still says I am out of ink.

Most likely the new cartridge is defective. Most cartridges contain chips and these are occasionally bad. See if the retailer will exchange it for you.

Oct 05, 2014 | Dell Office Equipment & Supplies

1 Answer

Hp2610 is not reconizing a brand new color cartridge

Hello kag_avg7208,

Welcome, and thank you for using FixYa!

I believe your issue is that the contact points within the printer could be dirty.
Clean the contacts within the bay, where the cartridge goes in, with a #2 pencil eraser; then install the cartridge.
If the cartridge still will not recognize, then try another cartridge.
If this cartridge still doesn't work, you will have to replace the printer.

Have a great day!

Sep 11, 2011 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

My printer isn't reconizing i've put a new cyan ink cartridge in,, have bought 2 from 2 diffrent stores and still says the same thing why? and i buy only hp cartridges

sir, the deskjet 1280 printer haven't a CYAN cartridge, it has a TRI COLOR cartridge.
You may have a problem in your formatter board

Apr 07, 2010 | HP DeskJet 1280 InkJet Printer

1 Answer

Printer ink cartridge not recognized by printer hp psc 1210

some time hp printer does not reconize refill cartridge or cartridge is damage when refilled so change cartridge

Feb 20, 2009 | HP PSC 1210 All-In-One InkJet Printer

2 Answers

Error message "Color cartridge missing"

sounds like you got one with a faulty chip, take this back to where you got it from and they should replace without any problems.

Oct 05, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Color printing in hp 3745

i need driver deskjet 3744

Sep 29, 2008 | HP DeskJet 3745 Printer

Not finding what you are looking for?
HP LaserJet 2820 Printer Logo

115 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides