Question about Sony KDS-R50XBR1 50" HDTV

1 Answer

Green tint to all channels

FYI: I have the same problem as well. I Called the Geek Squad, the TV is still under warrently (year 3 of 4 yr warrenty). The tech played with the controls and said it was the Optical Block and ordered a new one. Still waiting for the part to come in. The invoice for this repair is $1800.00 subtract two service call of $140.00 each time and that is what they are saying it would cost to repair the TV.

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 2 Answers

Or check that all cables are connected in the correct spot if u are using component (color stream) connection...often a common accurance

Posted on Sep 12, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

I have sound but no picture.. had this problem before a yr ago cost me $350. to fix it forgot what they said was wrong but i like the tv so would like to fix it myself or??

same problem with mine its not something you can fix yourself you must sent it back im sorry. since isignia is a best buy only product the fix should be still under warrenty (worked at best buy we warrent the fix for a year if the same problem results we fix it again for free)

Mar 16, 2011 | Insignia 42" LCD Flat-Panel HDTV


DX-32L100A13 no video but you hear scanning and audio in background

I bought this model just a year ago, so it is still under warranty. The first 3 months it was used solely for video game system so no one knew there was any issue with the tv. Once it was moved to my room the problem surfaced. While watching a channel the screen began to go blank or black and there was no sound. After a while I began to notice that certain channels would not tune in. The screen would go blank while you could see the channel icon in the top right hand corner you could not use the remote. Once the channel icon disappeared you would either hear or not hear sound but the remote will then work so since the screen was blank I would change the channel up and back down most often it would find the channel and that was fine until it would go blank and no audio.
I had it serviced for this reason and the fact that the cable connection in the back appeared to be loose, Dynex said that it was not supposed to be loose and needed to be replaced so while it was in being serviced I asked Geek Squad to look at the channel issue as well. They replaced the cable connection and said there was nothing else wrong. 3 months later I again brought it to geek squad and they told me that they checked it over and found nothing they would send it in if I wanted but if they again found nothing wrong I would be charged for it. Well I backed off..
3 more months later I wrote to Dynex and in detail I went into the history of the TV. I love the sound and the video, when it is not being spastic, but it is becoming annoying to not be able to watch the tv through a show without this being an issue. They are more than helpful and shared how to walk through the factory reset procedure:
We truly apologize for any inconvenience that this issue with the Television had caused you. My advise in this case will be to follow the next steps in order to reset the TV:
1. Unplug it from the power source and allow it to remain unplugged for about 3 minutes.
2. While your device is disconnected from the electricity, please unplug the wires from the back of the Television and the source device (for example a cable box, DVD player, game console) and switch the ends; then just plug them back in and make sure they are securely fastened.
3. Then press and hold the POWER button for 60 seconds.
4. Next, you may now plug the TV back in and turn it on.
5. Now, with the remote control, go to Menu > Settings > Reset to Default.
Unfortunately, this did not resolved the issue. They are walking me through and promise to replace the tv if they can not service a repair on this tv, so I am confident that I will have a working tv before the end of this month.
If you are having a similar issue and the factory default settings procedure does not resolve the problem. Then contact Dynex they have great customer service personnel. Make certain you video or record on a cell phone the problem as it is happening. I got to be real good at reproducing my symptoms and recorded the problem a number of times to be certain they knew I can reproduce the problem since it is that easy to do.
I didn't care that in the few second we were at geek squad and they could not reproduce the symptoms. The symptoms are present and very annoying and easy to reproduce if you take a little bit of time not a few seconds.. sorry I dont bite into this line of intimidation any more. The fact is, this problem is NOT in my mind, it is REAL and someone needs to address it. Take the recording to geek squad and show them. make sure you have a ticket number from dynex and follow through. to the end, which is what I am doing.
I am disabled so my ability to make the hour trip to the closest geek squad is where I was delayed a couple of weeks. I know dynex wants to be certain I am a happy customer, regardless, that is the impression I have from dealing with this company so, dont be hesitant to reach out, this Company is willing to work with you. So many these days do not.. Kudos to Dynex!

on Nov 06, 2013 | Dynex 32 in. LCD Flat-Panel HDTV

1 Answer

The picture has a green tint to it on all channels

The color signal consists of Red, Green and Blue. Those three colors, at various degrees, make all the other colors on your screen.

If you have a BRIGHT green screen it's best you don't operate your set.
If it's just tinted green then there is a problem on the CRT (Cathode Ray Tube) drive board. Do check your "tint" setting and see if someone misadjusted it. If that isn't it then you need to have your set on an electronics bench and get an estimate for repair.

Apr 17, 2010 | Sony FD Trinitron WEGA KV-27FS100 27" TV

1 Answer

I have my television connected to a sattelite box and it worked when Direct TV left, but now it constantly wants to run a channel search at least once per week, how do I make it stop.

Perform the channel scan. If the screen appears again as it did before, contact the Geek Squad for service... this TV may still be under factory warranty. It needs the Main PCB replaced.

Mar 13, 2010 | Dynex DX-L32-10A 32" LCD HDTV

1 Answer

Samsung LN-T4665F 46" HDTV Screen is BLACK - NO PICTURE

I am a Samsung certified Tech, they do have problems but when the LCD screen was replaced and the main board, they sould have replaced the FR board also

Sep 26, 2009 | Samsung LN-T4665F 46 in. LCD Television

1 Answer

Insignia TV no audio on non HD channels via HDMI cable.

have you tried to change the audio settings to HDMI on tv? when u have HDMI hookd up u have to change the audio to HDMI also

May 31, 2009 | Insignia LCDTV26 26 in. Television

1 Answer

Sony KV-36FV27 too dark, pink or green tint, 5 blink error,

Fuzzy,blury picture in CRT tv tube.Tv in long use not repairable.Tv tube is dying,it junk.

Mar 27, 2009 | Sony FD Trinitron WEGA KV-36FV27 36" TV

1 Answer

Need DM or FMT PC board

If the front light of the TV is blinking green suspect caps are bad and change them yourself, google for cap locations

Nov 21, 2008 | Mitsubishi WD-52725 52". Rear Projection...

1 Answer

Play station 3 - Sony

Try to connect to a different tv, also is the playstation 3 have any abnormal colors on the console, like the playstation 2 is green when on but I think they change to red if something is wrong. You will need to eliminate the problem at a time, hook the PS2 to tv, if it works fine then connect PS3 again, if doesn't look right, then it is no good.

May 17, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Toshiba Satellite L15-S104, Model PSL10U-01X02F--A COMPLETE LEMON!


Go back to best buy. the closest one to you. and see about yoru exteneded warranty. Toshiba dont deal with the extended warrentys.A 3rd party company is looking after it for you (best buy) i guess geek squad.. If the warrenty is out and you gotta pay 600 dollors to replace your computer motherboard. all depending on what you use it for an entry level laptop is close to 600 dollors great for web browseing and office use school, some games.

Feb 14, 2008 | Toshiba Satellite L15-S104 Notebook

Not finding what you are looking for?
Sony KDS-R50XBR1 50" HDTV Logo

156 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Televison & Video Experts


Level 3 Expert

102366 Answers

The Knight
The Knight

Level 3 Expert

74459 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Sony Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides