Question about Broderbund PrintMaster Platinum 16

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PMSUER.DAT message on Printmaster Platinum 15

I installed Printmaster Platinum 15 after having hard drive problems. It installed but when I opened receveived message PMUSER.DAT so resolved that problem and tried to reinstall and again the same PMUSER.DAT message. Any suggestions?

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  • Anonymous Mar 31, 2014

    Having problems using PrintMaster Platinum, would like instructions.

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Have a look here.

http://support.encoreusa.com/kb.asp?id=144

Posted on Sep 12, 2009

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Posted on Jan 02, 2017

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You can try version 15 in compatibility mode:

Troubleshoot Compatibility
This can help with some (but not all) programs/drivers:
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Here is a link to their website which describes how to manually remove the software from the hard drive. Let me know if it doesn't work and we can try some other options.

http://www.broderbund.com/c-26-support.aspx

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Or sometimes the UNINSTALL is included in the CD options:
Insert the cd into the drive
go to my computer
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Make sure you can see all the files. (My computer --> Tools --> Folder Options ---> View (tab) --> <Select 'Show hidden files ...' option.
Find the folder you have indicated. C:\DOCUME~1\Jan\LOCALS~1\Temp\{A35C2323-3CEA-405C-9569-EF5DDE930B2F}

Delete that flder.
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Most programs like this leave behind "junk" files or folders with some information in them.

Try uninstalling it again, then go to the C:\ drive and look for any folders that it might have left behind.
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I have a error message when trying to open printmaster platinum 12


Use window search find the file and delete I did what was at support and it did not work I found this file in all users folder deleted it and all is well

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