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My hp pavilion dv9831 ca ac adapter was broken for about a month, and I finaly got my replacment part 432309-001 as recommended but, unfortunatly, although it's been connected for at least 4 hours.... can't turn it on :(

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  • joseelacombe Sep 12, 2009

    the metal piece was broken ... fell off. I ordered a replacement one, plugged it in, I'n getting the blue light at the socket but, it's been plugged for 7 hours now and I still can't turn it on.....

  • joseelacombe Sep 12, 2009

    the metal piece was broken ... fell off. I ordered a replacement one, plugged it in, I'n getting the blue light at the socket but, it's been plugged for 7 hours now and I still can't turn it on.....

  • GooSeSmith May 11, 2010

    IS the port on the laptop loose or does it seem like the connector is loose in the port?

  • Matthew Albert
    Matthew Albert May 11, 2010

    what pointed you to the ac adapter? do you get a chaging light when you plug it in?

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* double check and make sure all parts of your adapter are completely attached. pull apart and reattach the adapter.

* being plugged in you should not have to wait 4 hours to boot. all laptops can run directly from ac power. if your adapter is working correctly the problem sounds like your power supply. ^-^

Posted on Sep 12, 2009

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No power, will not turn on.


For this kind of issue, please follow up the following steps to check:

1.confirm the battery and ac adapter connect the laptop normally.Maybe the bad connect lead to this problem. If there are no lights when you turn on laptop, one of possible reason is that your adapter is malfunction.

2.the second possible cause is laptop dc jack failure. If the dc jack is broken or loose, you are required to replace it or repair it.

3.Another possible reason is that there is something wrong with laptop motherboard. For this situation, it includs two kinds of possibility,a failure in an electronic circuit and BGA malfunction.

For more detailed reasons and solutions, please have a look at the following article:http://www.ifitjams.com/lappower.htm

If you verify your laptop adapter is dead and you plan to order a new one, I recommend one for you on the basis of your laptop model:

http://www.chargerbuy.com/intocircuit-hp-pavilion-dv4-ac-adapter-65w.html

http://www.chargerbuy.com/replacement-hp-pavilion-dv4-ac-adapter-19v-4-74a.html

http://www.chargerbuy.com/replacement-hp-pavilion-dv4-ac-adapter-18-5v-3-5a.html

Dec 22, 2012 | HP Pavillion NB200UA dv4-1225dx Notebook...

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    For this kind of issue, please follow up the following steps to check:

    1.confirm the battery and ac adapter connect the laptop normally.Maybe the bad connect lead to this problem. If there are no lights when you turn on laptop, one of possible reason is that your adapter is malfunction.

    2.the second possible cause is laptop dc jack failure. If the dc jack is broken or loose, you are required to replace it or repair it.

    3.Another possible reason is that there is something wrong with laptop motherboard. For this situation, it includs two kinds of possibility,a failure in an electronic circuit and BGA malfunction.

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    2.the second possible cause is laptop dc jack failure. If the dc jack is broken or loose, you are required to replace it or repair it.

    3.Another possible reason is that there is something wrong with laptop motherboard. For this situation, it includs two kinds of possibility,a failure in an electronic circuit and BGA malfunction.

    For more detailed reasons and solutions, please have a look at the following article:
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    If you verify your laptop adapter is dead and you plan to order a new one, I recommend one for you on the basis of your laptop model:

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