Question about Tomtom GO 910 GPS Receiver

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Tomto 910 screen freeze

Tried updating my tomtom 910 and when I removed from it's dock, the screen went to it's default picture and then just went grey. I am unable to turn on or off, and when I try and reconnect to laptop in the dock it tells me to turn device on, and I cannot.

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Re: Tomto 910 screen freeze - Tomtom GO 910 GPS Receiver GPS Devices

Press reset buttom and that fix forit

Posted on Dec 17, 2007

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Re: Tomto 910 screen freeze

I did this. you have to find the number for tomtom and call them. they are going to reset it from thier end

Posted on Dec 13, 2007

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After attempting to update my tomtom910 I have not been able to get beyond starting up and it switching itself off after a couple of mins when fully charged

If you updated the operating system, and you are having this problem then something went wrong with the update. Hope you made a backup before you updated. If you did not, connect your 910 to the pc and then go to "My Computer" and open the drive for your 910. Delete "ttsystem". Now open TomTom Home and let TomTom Home install the operating system for your 910.

Jan 08, 2010 | Tomtom GO 910 GPS Receiver

1 Answer

Nothing happens when i plug my usb cable into my computer with the tomtom ONE

start tomtom home if it does not start automaticlly when you turn on your tomtom and connect it to your computer..if you dont have tomtom home, you can get it HERE.

if its still not connecting try another usb cable although im not sure in that one disconnects from the home dock on the 910

( i assume your using the home dock because thats the only way a 910 will hook up to a computer)

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Nov 04, 2009 | Tomtom GO 910 GPS Receiver

1 Answer

How do i update my 910

I don't recommened you do this update, there is a fualt in the new program and it causes the GPS screen to freeze.

Oct 02, 2009 | Tomtom GO 910 GPS Receiver

1 Answer

Tomtom 910 reset not making a difference

you have to hold the reset for at least 30 seconds. Get up free updates and back up your device

Nov 24, 2008 | Tomtom GO 910 GPS Receiver

5 Answers

Tomtom one xl freezing on start up screen

OK... I found an amature solution;

- Do a soft reset of the system, with the paperclip (see tomtom site)
- Put the device on the docking station and connect it to power as well as to your computer. While it's turned off
- Turn on the TOMTOM while connected to the computer
- Start the TOMTOM Home software
- And it made connection again
- Disconnect the device via the software
- Take the device out of the docking station
- Turn it off and on once

This worked for me, my next step would have been the support desk. Grtz Derk

Sep 28, 2008 | Tomtom ONE GPS Receiver

1 Answer

Tomtom 910

reset button located where the mount goes use paper clip to reset, then connect to computer and download updates

Aug 13, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

Tomtom 910 sat nav.

Complain to Tom Tom ,you may have a lemon,look for law suit soon

Mar 25, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

Tomtom 910.

Complain to Tom Tom ,you may have a lemon,look for law suit soon

Mar 23, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

Blank white screen

Call tech support 1 866 4 tomtom M-F 8:30 am - 7 pm eastern time and sat 9-6, they'll replace ur tomtom with the advance exchange program, make sure u register first in, it will cut ur call about 25 mins.

Sep 02, 2007 | Tomtom GO 910 GPS Receiver

2 Answers

Switch off/on

If TomTom Home isn't installed on the computer, you can go to to download the latest version. You'll be walked step-by-step through the downloading and installation procedures. Once that's installed on your computer, you may continue. - Plug the home charger into the wall and into the home dock - Plug the home dock into the computer through a USB port - Put the unit on the home dock, but keep it turned off - Go to - Scroll down to the first download choice "Window Update" - Turn your unit on - Run the file May 06 Update, no need to save it, ignore TomTom Home asking you to update - After the program runs, turn the unit off - Disconnect the unit from the mount, turn it back on, and reconnect it - Go to - Run the Clear Flash Tool, no need to save it - Open TomTom Home and click 'Download Your Updates' in the first column at the top if it's not there already - There will be a Program Application available for download, say 'OK' - After item is downloaded it will ask you if you want to install the downloaded items, say 'OK' - Using 'Safely Remove Hardware' icon in your toolbar, safely disconnect your GO 910 - You may need to reset the device once or twice ( - The unit should now boot up with no problems If you have any further questions or comments, please e-mail or call us at 866-486-6866 Monday through Friday, 8:30 AM until 7:00 PM EST. Thanks again for writing. At TomTom we believe in showing you the way the easy way.

Aug 17, 2007 | Tomtom GO 910 GPS Receiver

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