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It is a known defect among many PhotoSmart printers, including the 6510. The black ink was programmed to fail at between 50 to 60 black print cartridges. One HP whistleblower said a bug in this programmed failure causes the black ink to suddenly stop printing after 5 to 6 black ink changes instead. When you call in, they offer to sell you a new printer! The service guy I spoke with was extremely nervous. I refused to buy a new printer, given I had put less than a ream of paper through mine. I was on hold for about 10 minutes, then told there was no supervisor, but given an email address to write to. Three weeks later, still no response. Yes, a class action lawsuit needs to happen, not just for the printer malfunction, but for the hours I soent trying to fix it, and new cartridges I bought, thinking I had bad ones.
did you take the tape off the new cartridge and is the print head burned out for the black? if you installed the diagnostic's on it then run it and see what it says, otherwise expect the print head to be cooked, however it is possible to get a bad ink cartridge try tapping it on your finger and see if ink comes out if it does not then the ink cartridge is dried out or no good, about %15 of print cartridges are bad on just about any brand printer some more than others.
I had the same problem, and after scouring around online for a few days, I learned that this is one of the biggest gripes about this printer. Basically, you're out of luck unless you replace EVERYTHING, even though you only want to print black (nuts, isn't it?). So I went out and bought all new color cartridges, and it STILL won't print. I think it's just a bad printer all around. :(
Some of Epson's cartridges went bad that way. It may be a bad cartridge. Get a new one, pull that one out and see what happens. If it works, call Epson for a refund. They had a class action suit for that type of thing, they lost and paid off. I would think they will help you right away.
Try to remove and reinstall the blue and black cartridge and check if you punctured the plastic cap underneath the cartridge itself. then reinstall it and make sure you hear a click or it snaps in. try head cleaning cycle from the utility and print a nozzle check pattern. If same output maybe carts are bad. If that is a genuine epson ink cartridge, call epson and have the ink cartridges replace since they are new ones and for sure epson will send inks since you just bought it. make sure you have date of purchase handy.
pls dont 4get to rate solution if it helps... thanks!!