Question about Brother MFC-5460CN InkJet Printer

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Black ink will not print!

Black ink will not print, all others will. I just bought another black cartridge thinking it was bad...but no...it's the machine!

How can this be resolved? This machine is brand new!

Frustrated...

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Hp Photosmart 6510 Black ink will not print


It is a known defect among many PhotoSmart printers, including the 6510. The black ink was programmed to fail at between 50 to 60 black print cartridges. One HP whistleblower said a bug in this programmed failure causes the black ink to suddenly stop printing after 5 to 6 black ink changes instead. When you call in, they offer to sell you a new printer! The service guy I spoke with was extremely nervous. I refused to buy a new printer, given I had put less than a ream of paper through mine. I was on hold for about 10 minutes, then told there was no supervisor, but given an email address to write to. Three weeks later, still no response. Yes, a class action lawsuit needs to happen, not just for the printer malfunction, but for the hours I soent trying to fix it, and new cartridges I bought, thinking I had bad ones.

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did you take the tape off the new cartridge and is the print head burned out for the black? if you installed the diagnostic's on it then run it and see what it says, otherwise expect the print head to be cooked, however it is possible to get a bad ink cartridge try tapping it on your finger and see if ink comes out if it does not then the ink cartridge is dried out or no good, about %15 of print cartridges are bad on just about any brand printer some more than others.

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C

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