Our Brother HL4040CN is saying "drum error slide the green tab on drum unit in each color" How do you do this
The green tab referred to on the drum unit slides a thin wire across the drum to scrape off any built-up toner that has accumulated.
To do this, first open the door to access the toner/drum cartridges (it's the same door you'd open to replace a spent cartridge). Remove one of the cartridges; the inside of the door will have a sticker illustrating the exact steps to do this. Once you've removed a cartridge, look to the end that is inserted first when installing it (the end opposite the one grasped to remove the cartridge). You should see a small green tab here. Slide it left and right several times to clear away any blockage. For good measure, vigorously shake the cartridge side to side to evenly redistribute the remaining toner evenly inside the cartridge. Replace the cartridge and repeat these steps for each one remaining.
If you still get an error after following these steps, remove each cartridge and shake it extra vigorously for at least 10 seconds. Sometimes the toner can clump inside the cartridge, causing the printer to interpret it as a blockage. This is especially likely to occur if you live in an area with a humid environment.
Jun 14, 2011 |
Brother HL-4040CN Laser Printer