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Was printing in colour and suddenly the Magenta disappeared - there is still lots in the cartridge (both visually and according to the auto monitor

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This sounds like your print head has clogged up on you. What you can do is simply run a few print head cleaning cycles and you should get your magenta again. It may take 5-10 cycles or more before it is printing again. You should find the clean cycle option in your monitor software. Run it a few times before you do any test pages. It will save a small amount of ink as it won't print properly at first.

The cause can be from either the printer not being used enough, or a ink that isn't compatible with other inks or even the print head picking up clay from poor quality paper. If you don't use the printer enough the ink can dry or gel. Incompatible inks can form a gel when they touch. If the print head takes up particles off of the paper it can form an sludge that also blocks the print head.

Posted on Sep 12, 2009

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Colors not matching computer


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The OKI 5150 makes all perceivable colours using cyan, magenta, yellow and black toners, so if one of these malfunctions, the resulting colors will lack the required shade of, say, yellow, and will appear to be "wrong". The yellow colour itself, of course, would simply disappear (the "yellow" you use might actually be 95% yellow and 5% cyan; then the "yellow" square will be printed as a very light shade of cyan, while the other colors - say, 95% magenta and 5% yellow - will turn out almost exact).

Try with the color test and replace any failing cartridge; if all four (almost) pure colours do print incorrectly, it's unlikely to be a cartridge problem, and we'll have to dig deeper.

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If you wish me to help you with sorting out the lack of magenta, please post a new comment to this effect.

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I read a lot of complicated stuff about cleaning the print head after my similar problem this week. Finally I found an old, soft toothlbrush, gave it a very light spray with windex and lightly brushed the magenta print head. I put the cannon cartridge back in and everything is printing perfect again. This worked for me, good luck to l you.

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I have the same problem. Here's the advice I found somewhere on the internet:

If a jet (nozzle) in your cartridge has gone bad you will see horizontal bands and/or white streaks in your print. Print characteristics may appear incomplete and/or the filled in areas on may not show up.
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2) Clean the contacts on the cartridge (the copper colored circuitry) and the contacts where the cartridge clips into the printer with water or alcohol. After cleaning, insert and remove the cartridge from the printer a few times to be sure you have a good connection between contacts on the cartridge and the printer.

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