We have had this problem for two years. LG did replace our original washer with a new one but it smells just as bad. There has to be an issue with how the water is drained from the washer between cycles and when finished. You would think that LG would have a better handle on this and stores that sell their washers would refuse to carry them (Home Deport & Lowes), after all this is their reputation also.
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Water is staying in the drum because it does not have the ability to pump put all the water. The only fix to this is after every cycle, take the little drain hose located near the bottom of the unit where you have to remove the cover, and take out the plug and drain into a small trash can. You will get about 4 cups water out of the machine. If this water is left overnight, it starts to mildew and will be washed over your next load. It's a design flaw, but this is the only solution. And one other suggestion, after you are finished washing clothes for the day and after you've drained out the remaining water, leave the door open overnight for the moisture in the unit to dry out.
Try using the tub clean cycle and use a good dose of bleach or vinegear. Here is how to run the tub clean cycle.
• To start the TUB CLEAN cycle:
1. Remove any clothing or items from the washer and close the door.
2. Open the dispenser drawer and add liquid chlorine bleach to the bleach compartment.
NOTE: Do not add any detergent to the detergent compartments. Excessive suds may be produced and leak
from the washer.
3. Close the dispenser drawer slowly.
4. Power On and then press the Extra Rinse button for 3 seconds. (Prewash option will be selected.)
5. Press the Start/Pause button to start.
6. After the cycle is complete, leave the door open to dry around the washer door opening, door seal and
Don't know if this is the same as your problem, but I had a Kenmore washer, (made by Whirlpool) that did the same thing. It was a high efficiency model without an agitator. I finally found out that this type of washer never drains completely but always has some water left in it. This water is somewhere internal that cannot be seen unless the machine is taken apart. That water goes bad and stinks. Everything smelled like mildew and for some while my husband thought I was was washing clothes and leaving them in until they dried. I ended up having to just buy a new machine and when the stinky washer was taken away, just tilting it caused all this foul water to come out everywhere. Also I found this on the internet http://www.consumeraffairs.com/homeowners/lg_washing_machine.html scroll down and see how other people feel about this machine. I decided that instead of buying the newest, latest, greatest, with all the bells and whistles appliances, from now on I will buy the time tested, plain jane models.
Whirlpool and Tide make a cleaner that you put into the washer and run it through a cycle. Front loaders get a build-up that cannot be cleaned by hand. Make sure you are using a detergent that is marked "HE". Do not overfill the detergent or softener cups. I've heard that other used a lot of bleach in a wash cycle to clear out the smell. Bleach is bad to use if you're on a septic system, though.
Same here. We bought ours January 2005. Love the machines and take great care of them, too. Then the smell in the washer which seemed to affect certain clothes, like thick sweat pants and t-shirts (they smelled really "sour"). After doing some searches I found on this site where someone had recommended using a product called Affresh. I figured I might as well try it since my other attempts failed. This really worked for me. I bought it at Home Depot for $7 for a pkg of 3. I used 3 tablets per their directions, as this was my first time using it (afterwards they recommend using only 1 tablet per month). I was totally amazed as the smell was gone. I hope it works for you, too!