Question about Microsoft Xbox 360 Console

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Xbox 360 tray keeps opening and won't stay closed

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  • 168 Answers

This is more than likely your laser that is dead or dying and its possibly a samsung or hitatchi drive, be
careful when buying a new laser because there is a lot of dodgy ones around at the minute which can damage
your machine or at the very least will be inferior and not last long.

It could also be the logic board or the drive belt too, if the logic board is faulty no matter how many lasers
you try it will do the same, the fix is to replace the logic board.

if its the drive belt well this is very easy to try and is what id try first, open your 360 tray and look
inside the 360 you should be able to see the drive belt, make sure its attached properly and then take this
out. replace it with a new one and see if this recifies your problems.

SOMETIMES if a drive belt is stretched it will not close properly and then a fault like yours will occur. its
all a matter of eliminations. Drive belts can be found on ebay.

www.XboxRepairKit.co.uk

Posted on Sep 26, 2009

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  • 110 Answers

Tape it shut

Posted on Sep 22, 2009

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Xbox 360 disk tray wont stay shut

Do Not Call The Hot Line, 100.00 Dollars to just look at the problem thats not even fixing it. Waste of my time and money for there f--- up man.

Posted on Jun 19, 2008

  • 34 Answers

SOURCE: I turn on my xbox 360 and it says open tray and wont read disc

I have had this happen about 3 times. The first time was when i figured out how to fix it. The 2nd and 3rd were temporary.(Just needed to be turned off for a moment) You need to shut the console off for atleast 15 minutes 10 at the lowest with everthing unplugged. I mean the hard drive, memory unit, and all cables, and adapters. Then after 10-15 minutes plug everything in and DON'T PRESS the BUTTONS ON THE XBOX OR THE CONTROLLERS. Press the button to open the tray and take out the game or dvd and put in a different one. If this doesn't work do it all over again and then put in a different game or dvd not the previous ones and turn on the console the same but then a soon as you get the disc in and closed in shut it off then open the tray and wait till you are at the main menu go into any program so you can't see it is reading and close the tray. If that doesn't work contact the xbox support line. Really hope this works for you.

Posted on Jun 23, 2009

justin217
  • 85 Answers

SOURCE: My xbox 360 wont play discs - keeps repeating open tray.

Call microsoft at 1-800-4-MYXBOX

Posted on Jul 15, 2009

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Xbox 360 Console: My xbox 360 will keep opening its tray and it won'...


The very first thing, I would suggest you is to check the CD cover, as sometimes labels on CDs prevent tray to close.
If that does not work then do the following.
Remove disc from the tray, make sure the faceplate is on correctly.
The faceplate is the plastic piece on the front of your console.

• Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.

• If you find that the faceplate is the problem, please contact Xbox customer support to order a replacement faceplate.

If this does not resolve your issue, please try step 3 and other steps from following link.

http://support.xbox.com/support/en/us/xbox360/kb.aspx?ID=907590&lcid=1033&category=hardware
If you wish you can also use following link of interactive troubleshooting wizard, which will assist you to narrow down on the issue.
http://support.xbox.com/support/en/us/Solutions/wizardhost.aspx?wizardid=xdds
This solution is absolutely free. If your issue is still not resolved, please feel free to ask.
Please rate and give your feedback.
Thanks :)






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i dont know lol have it send in if your warranty is bad hit me up ill send you cash

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My 360 is/was having a similar problem...my 360 would say "reading disc" then "open tray". Well since my system is only about 8 months old...I opted to send it in for repair. Its under warranty. My system is in route to be fixed as we speak. I would advise you to get yours registered too.

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