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My htc ppc6800 froze so I took out the battery and now it won't load Windows, only a white screen that reads alltel. What can I do?

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Damanian, What you tell me shows that your device is alive but ailing.Try powering it on with the memory card removed. If it still does not powerup, then I suggest that you remove the memory card and re-install the firmware as that seems to have got corrupted somehow. And get it re-installed from the service center as they can overwrite eveything including a virus if any.

Posted on Sep 12, 2009

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It must have been something you have installed. Perhaps you should hard reset your device, in order to get rid of such a condition. To hard reset it, read chapter 14 'Performing a factory reset', on pages 292 and 293 of its user manual. It describes two ways of doing it: software (if your device responds to taps) or keys combination (it is completely unresponsive) driven.
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Manual or guide book for alltell htc ppc6800


Hi.

Here the user manual: User Manual.

Here Alltel support page:Customer Support - Alltel .

Regards.

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