Question about Microsoft Xbox 360 Console

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System Error. E 73

System Error. Contact Xbox Customer Support in 11 different languages. E 73

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  • kudzero
    kudzero May 11, 2010

    Are you under warranty?

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I suggest you take it apart, clean all the dust out, and then clean the motherbords. If this doesn't solve it, and you're not a tech guy, send it in to Microsoft.

Posted on Nov 08, 2009

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This can be fixed by re-seating all the solder with an IR oven, the E73 is caused by faulty lead free solder on/or around the ANA chip and ethernet port of the 360. Re-seating the solder will fix the problem. You could use a home air gun but it would last an hour before greaking again.



XboxRepairKit.co.uk

Posted on Sep 26, 2009

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The E73 hardware error is yet to be known what to cause it. I suggest you send your xbox back to Microsoft

Posted on Sep 25, 2009

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On the power button, at the bottom right hand corner, it is blinking red. On the screen of my TV, it says, "system error. Contact Xbox customer support." It says that in the rest of the different...


E74: I/O Hardware Error - HSIO related, could be crc error, or many things: There is high chance it's a scalier chip problem (the "ANA" or "HANA" chip near the AV cable connection) it can also be caused by a faulty AV cable so check that first. Microsoft covers this error under their 3-year warranty, this is available to anyone who hasn't modified their console. contact MS to get a free replacement console before attempting to fix this yourself. Failing that this error In some cases it is a problem with the GPU and may be repairable by doing the x-clamp replacement.
More Information on XBOX Issues can be found Here:
http://forums.xbox-scene.com/index.php?showtopic=484726

Jun 05, 2011 | Video Game Consoles & Games

1 Answer

Red flashing light in bottom right hand corner of xbox 360 arcade console. Says System Error contact customer support error code E 73.


the best thing to do is to contact the customer support because there are many occasions on which it can show you this message and you can't be sure which is which.
hope dis helped you?please rate

Dec 16, 2010 | Microsoft XBOX 360 ARCADE Console

1 Answer

My xbox360 has an air message e74 and has one red light on can I fix it


Your console displays the following error message in multiple languages on your television screen or monitor? E74. System Error. Contact Xbox Customer Support. This is caused by a hardware failure. 1. Turn off the console 2. Turn on the console 3. Verify that your getting this error message If you do get this error message you will need to submit a Console Repair Request at: http://www.xbox.com/support/contact I'm sorry to hear this happend, and I am sorry there is nothing else I can tell you, this happend to me and i got my xbox 360 shipped out in 1-day and back in 3-days. Please don't forget to rate, Thanks!

Oct 07, 2010 | Microsoft Xbox 360 Console

1 Answer

Our console goes to a black screan saying "system error. Contact customer support" in eleven different languages, and says E 7 1 at the bottom. Help?


Clear All Installed Game Updates and Console Cache
  1. Go to the "system" blade
  2. Select "memory"
  3. Press Y on the HD symbol
  4. Press X,X, Left Bumper, Right Bumper, X,X
  5. A message will appear saying: "Do you want to perform maintenance on your Xbox 360 storage devices?"
  6. Select Yes
Clear Any Failed system updates that cause the console to error.
  1. With the console off, press and hold the sync up button (the small white one)
  2. While holding the sync button press the power button to turn on the console
  3. Continue to hold the sync button until the Console has booted up completely.
  4. During the boot process the console should clear any failed updates, allowing you to use it normally.

Sep 26, 2010 | Microsoft Xbox 360 Console

1 Answer

E 73 error


E73: General Hardware Error: Ethernet port... this error is caused by a problem with the Ethernet port.

Best thing to do is call microsoft to resolve the issue

Check the documentation that came with your Xbox 360 for contact information.
In the US Customer Support can be reached at 1-800-4-MY-XBOX (1-800-469-9269)

Dec 10, 2009 | Microsoft Xbox 360 Console

1 Answer

1 flashing red ring


The lower-right quadrant of the Ring of Light flashes red on the front of your Xbox 3602.gif console. You also receive the following error message in multiple languages on your television screen or monitor:
System Error2.gif. Contact Xbox Customer Support. This message begins with an error code in the format "Exx," where xx is a two-digit number.

The following indicator will flash on and off repeated on the front panel of your Xbox 360 console:
Collapse this imageExpand this image 1rol.gif
If one red light is flashing and you receive a different error message2.gif or error code than those that were described previously or you don’t receive an error message or code, your console may be experiencing a different issue. In this case, see "References/links."

This problem occurs when your Xbox 360 console experiences a hardware failure.

  1. Turn off your console, disconnect and reconnect all cables, and then turn on your console.
  2. If an Xbox Hard Drive2.gif is attached to your console, turn off your console, and then remove the Xbox Hard Drive. Turn on your console, and test for the error. If the error does not reoccur, turn off your console and reattach the Xbox Hard Drive. Run alternate additional tests by having the Xbox Hard Drive connected and disconnected to see whether the error occurs only when the Xbox Hard Drive is connected. For more information if the on-screen alphanumeric error is E67, click the following article number to view the article in the Microsoft Knowledge Base: 917874 (http://support.microsoft.com/kb/917874/ ) One of the lights on the Ring of Light on the front of your Xbox 360 console flashes red and you receive one of the following error codes and message: "E67, or E68, or E69. System Error. Contact Xbox Customer Support"
  3. If an Xbox Memory Unit (MU) is plugged in to your console, turn off your console, and then remove the Memory Unit. Turn on your console again, and test for the error. If the error does not reoccur, turn off your console and reinsert the MU. Run alternate tests by having the MU connected and disconnected to see whether the error occurs only when the MU is connected.
  4. If this problem continues to occur, contact Xbox Customer Service. Note If the agent cannot help you resolve this problem, you must return your console to Microsoft for repair.
Additional support loadTOCNode(2, 'moreinformation'); If the steps in the previous section did not resolve your issue, your console may have to be repaired. For more information about how to start the online repair process, please visit one of the following Web sites:
U.S. customers - Online console repair
http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair

Nov 11, 2009 | Microsoft Xbox 360 Console

1 Answer

1 RING


The lower-right quadrant of the Ring of Light flashes red on the front of your Xbox 3602.gif console. You also receive the following error message in multiple languages on your television screen or monitor:
System Error2.gif. Contact Xbox Customer Support. This message begins with an error code in the format "Exx," where xx is a two-digit number.

The following indicator will flash on and off repeated on the front panel of your Xbox 360 console:
Collapse this imageExpand this image 1rol.gif
If one red light is flashing and you receive a different error message2.gif or error code than those that were described previously or you don’t receive an error message or code, your console may be experiencing a different issue. In this case, see "References/links."

This problem occurs when your Xbox 360 console experiences a hardware failure.

  1. Turn off your console, disconnect and reconnect all cables, and then turn on your console.
  2. If an Xbox Hard Drive2.gif is attached to your console, turn off your console, and then remove the Xbox Hard Drive. Turn on your console, and test for the error. If the error does not reoccur, turn off your console and reattach the Xbox Hard Drive. Run alternate additional tests by having the Xbox Hard Drive connected and disconnected to see whether the error occurs only when the Xbox Hard Drive is connected. For more information if the on-screen alphanumeric error is E67, click the following article number to view the article in the Microsoft Knowledge Base: 917874 (http://support.microsoft.com/kb/917874/ ) One of the lights on the Ring of Light on the front of your Xbox 360 console flashes red and you receive one of the following error codes and message: "E67, or E68, or E69. System Error. Contact Xbox Customer Support"
  3. If an Xbox Memory Unit (MU) is plugged in to your console, turn off your console, and then remove the Memory Unit. Turn on your console again, and test for the error. If the error does not reoccur, turn off your console and reinsert the MU. Run alternate tests by having the MU connected and disconnected to see whether the error occurs only when the MU is connected.
  4. If this problem continues to occur, contact Xbox Customer Service. Note If the agent cannot help you resolve this problem, you must return your console to Microsoft for repair.
Additional support loadTOCNode(2, 'moreinformation'); If the steps in the previous section did not resolve your issue, your console may have to be repaired. For more information about how to start the online repair process, please visit one of the following Web sites:
U.S. customers - Online console repair
http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair

Outside the United States - Online console repair
http://www.xbox.com/support/

Oct 09, 2009 | Microsoft Xbox 360 Console

3 Answers

One red light


The lower-right quadrant of the Ring of Light flashes red on the front of your Xbox 360 console. You also receive the following error message in multiple languages on your television screen or monitor:
System Error. Contact Xbox Customer Support. This message begins with an error code in the format "Exx," where xx is a two-digit number.

The following indicator will flash on and off repeated on the front panel of your Xbox 360 console:
Collapse this imageExpand this image 1rol.gif
If one red light is flashing and you receive a different error message or error code than those that were described previously or you don’t receive an error message or code, your console may be experiencing a different issue. In this case, see "References/links."

This problem occurs when your Xbox 360 console experiences a hardware failure.

  1. Turn off your console, disconnect and reconnect all cables, and then turn on your console.
  2. If an Xbox Hard Drive is attached to your console, turn off your console, and then remove the Xbox Hard Drive. Turn on your console, and test for the error. If the error does not reoccur, turn off your console and reattach the Xbox Hard Drive. Run alternate additional tests by having the Xbox Hard Drive connected and disconnected to see whether the error occurs only when the Xbox Hard Drive is connected. For more information if the on-screen alphanumeric error is E67, click the following article number to view the article in the Microsoft Knowledge Base: 917874 (http://support.microsoft.com/kb/917874/ ) One of the lights on the Ring of Light on the front of your Xbox 360 console flashes red and you receive one of the following error codes and message: "E67, or E68, or E69. System Error. Contact Xbox Customer Support"
  3. If an Xbox Memory Unit (MU) is plugged in to your console, turn off your console, and then remove the Memory Unit. Turn on your console again, and test for the error. If the error does not reoccur, turn off your console and reinsert the MU. Run alternate tests by having the MU connected and disconnected to see whether the error occurs only when the MU is connected.
  4. If this problem continues to occur, contact Xbox Customer Service. Note If the agent cannot help you resolve this problem, you must return your console to Microsoft for repair.
Additional support loadTOCNode(2, 'moreinformation'); If the steps in the previous section did not resolve your issue, your console may have to be repaired. For more information about how to start the online repair process, please visit one of the following Web sites:
U.S. customers - Online console repair
http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair (http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx? redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx? step=repair)

Outside the United States - Online console repair
http://www.xbox.com/support/ (http://www.xbox.com/support/) Note Online console repair service is currently not available in all countries and regions. For more information about how to contact Xbox Customer Support directly, please visit the following Microsoft Web site:
http://www.xbox.com/support/contact

Oct 08, 2009 | Microsoft Xbox 360 Console

1 Answer

Got on red light,E74


An E74 error is when the lower-right quadrant of the ring piece indicator flashes red and displays an error message in multiple languages: "E74 System Error. Contact Xbox Customer Support". The error is caused when there's a video problem with the Xbox's hardware scaler chip being damaged. As of April 14, 2009, the E74 error is now covered by the three-year extended warranty.

Aug 09, 2009 | Microsoft Xbox 360 Console

2 Answers

E 73


Hi, this is a E73: General Hardware Error: Ethernet port... this error is caused by a problem with the Ethernet port. unfortunately this issue will require the attention of a microsoft tech. this actual port is integrated into the entire mother board and microsoft doesn't sale this actual part to the public.

i recommend sending it to microsoft for this repair.

Apr 27, 2009 | Microsoft Xbox 360 Console

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