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Fax receiving problem

Unable to receive fax only keep on ringing and how do i set up Distinctive Ring

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Press the set up button or the tool button the printer . then use the right arrow or left arrow button scroll to basic fax set up ,and advance fax set up. u will find the distinctive ring pattern under advance fax setup. also check if u are using any telephone answering machine if using check the rings to answer in ur printer should be 2 rings higher than the rings to answer in the telephone answering machine.also turn off the error correction mode.turn the auto answer on.try this steps

Posted on Sep 15, 2009

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COULD LEXMARK 901 FAX ANSWER THE PHONE IF THERE ARE DISTINCTIVE RINGS CALLING. (1 PHONE LINE / TWO NUMBERS)


If you subscribe to a distinctive ring service provided by your telephone company, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically.
Press the wrench icon > Fax Setup > Ringing and Answering > set the Distinctive Ring.

May 20, 2011 | Lexmark Pro901 All-In-One Inkjet Printer

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Can't receive fax. MP530is set on DRPD. Phone


DR is for distinctive ring, do you actually have distinctive ring from your phone company? Have you set the matching pattern into the Canon? It will only answer when it is sent the proper ring, unless you turn off distinctive ring.

Apr 20, 2010 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

How do I increase the number of rings on my Brother MFC-780n fax/printer before it picks up?



Setting the Ring Delay
The Ring Delay sets the number of times the
MFC rings before it answers in Fax Only or
Fax/Tel mode. If you have extension
phones on the same line as the MFC or
subscribe to the telephone company’s
Distinctive Ring service, keep the Ring Delay
setting of 4.
(See Operation from extension telephones on
page A-4 and Easy Receive on page 4-3.)
1 If it is not illuminated in green, press
(Fax).
2 Press Menu/Set, 2, 1, 1.
3 Press ▲ or ▼ to select how many times
the line rings before the MFC answers
(00 - 04).
Press Menu/Set.
(If you select 00, the line won’t ring at
all.)
4 Press Stop/Exit.
Initial Setup
1.Receive Mode
Current Receive Mode
Fax : Fax Only
F/T : Fax/Tel
TAD : External TAD
Mnl : Manual
Setup Receive
1.Ring Delay

Apr 02, 2010 | Brother MFC-7820N All-In-One Laser Printer

2 Answers

How to set fax machine so it can accept after 2 rings?


Distinctive Ring basicsDistinctive Ring service is an optional service available from many telephone companies. The Distinctive Ring service permits you to assign more than one telephone number to the same telephone line. Distinctive Ring allows you to use a single phone line for both voice and fax calls. You can assign a unique phone number and ring pattern for incoming fax calls. When a fax comes in, each telephone number makes a distinctive ringing sound, such as a single ring, double ring, or triple ring.
NOTE: The Distinctive Ring Service is the name HP and others use to describe this feature. Distinctive Ring is also known as:
  • Call Sign
  • Custom Ring
  • Ident-a-Call
  • Ident-a-Ring
  • Ident-a-Ring
  • Multi Ring
  • Personalized Ringing
  • Ringmaster
  • Smart Ring
  • Teen-Ring
The Distinctive Ring Service allows the HP product to work similarly to a dedicated fax line. If you connect an HP fax product and a telephone to one telephone line, you can assign one telephone number for fax calls and another for voice calls.
NOTE: You cannot send or receive faxes when the phone line is in use. Even if the HP fax product has a separate telephone number, it is still sharing the same phone line. Set the Distinctive Ring Service Using the menus on the product control panel, follow these steps to set a distinctive ring pattern. Step one: Turn on Auto Answer Turn on Auto Answer by pressing the Auto Answer button on the control panel. The button light indicates when Auto Answer is on.If the button light is already on, you do not need to press the button. Step two: Set the distinctive ring patternFollow these steps to change the answer ring pattern.
  1. Press the Setup button (c01461502.gif ) on the product control panel.
  2. Press the Right Arrow button (c01185072.jpg ) to select Advanced Fax Setup , and then press the OK button.
  3. Press the Right Arrow button (c01185072.jpg ) to select Distinctive Ring , and then press the OK button.
  4. Press the Right Arrow button (c01185072.jpg ) to select one of the following options:
    • All Rings
    • Single Rings
    • Double Rings
    • Triple Rings
    • Double & Triple Rings
  5. Press the OK button to select the option.
  6. Press the Back button (c01490920.gif ) to return to the main menu.
Now if you have anymore problems copy the link from below and paste it in your address bar and it will help you further with a document. Follow all the settings in the document and your fax should be setup,keep in MIND THAT THE RINGS TO ANSWER SHOULD BE 2,SO YOU CAN RECEIVE FAXES AFTER TWO RINGS

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01647469&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=3795406

Feb 01, 2010 | HP Officejet 6500 Wireless All-in-One...

3 Answers

I can't receive faxes


if this is @ your home it might be sharing a house phone, or check with phone company to see if there any speical features on your line, call and check the line,your fax line need to be a stand alone

Feb 04, 2009 | Brother Multi-Function Center MFC-240C...

1 Answer

I can send faxes, but cannot receive faxes.


Thank you for specifing your connection>

When you have a shared fax line it is import to have a Distinctive Ring Pattern which will differenciate the type of ring patter to recieve voice calls and Fax message.
All You need to do is get a distinctive ring pattern from your telephone service provider (AT&T) and setup your fax machine as per the ring pattern provided by your service provider.

All you need to do is set your rings to answer in youe phone to Rings 4 in your Phone.

Then in the All-In-One Go to menu / Setup> Press the right arrow key and locate basic fax setup> Press Ok and set the Ring Pattern to Number 5 or 6> Press Ok and cancell to come to the main menu
Then in the All-In-One Go to menu / Setup> Press the right arrow key and locate Advance Fax Setup> Locate Distinctive ring pattern and set it to the ring pattern which your Telephone service provider has alloted i.e Single Ring, Double Ring or or Triple Ring (Whichever is applicable)> Nd press Ok and cancell to come to the main menu.

Then you will be able to receive fax message voice cals and voicemail without any interuption.

Good Luck

Sep 25, 2008 | HP OfficeJet 4215 All-In-One InkJet...

1 Answer

Audible ring has changed/machine won't answer when called


It is to do with "smart ring" feature or in your area called "distinctive ring" feature. The machine won't receive unless the ring pattern matches your distinctive ring pattern. If you are not using that feature, then you must turn the feature off. Then set your receive mode to "fax tel" mode if it is your only line.

Jan 16, 2008 | Brother IntelliFAX 2800 Laser Fax

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