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Greetings - Your Officejet was made to fax over an old fashioned analog phone line (POTS) but you're using VOIP phone service (over the internet) which in inherently incompatible. VOIP fax works with some internet providers but apparently not comcast. But it still may be doable.
I recommend you call Comcast tech support to see if they can help you. Maybe something has changed.
There is a good discussion about this issue where some people have it working here:
If you have you phone service thru an internet provider like Comcast, or Roadrunner, typically speaking, anything other than a POTS system with analog copper wires can be the problem. (i would have referred to this as a VOIP system, BUT, CABLE AND ISP PHONE SERVICE ALTHO IT IS A DIGITAL TRANSPORT, IT IS NOT TRUE VOIP).
Here is your fix--- set your baud rate on the fax to the lowest setting, usually 1400 bps. If you dont know how to do this consult the owners manual, be aware, not all fax machines are capable of baud rate adjustments.
Check to see if your phone operates on the same jack the printer is connected to. Is comcast your telephone service or internet provider? You need to have a landline phone service or VOIP for a fax to work.
I looked at the Comcast site and searched for "fax problems" and discovered that, although you can fax using their service, some devices are incompatible. However, when I took a look at the list of devices, no HP products were listed.
That said, the service you have subscribed to (central phone/Internet/TV) may had additional issues with faxing. I'd have to say "yes", please contact Comcast support to see what can be done to resolve this issue. There may be a filter box or some other device that has to be installed so the fax machine can detect a dial tone without all of the other data on the line and avoid "freaking out" your system.
Here's the link to their Help and Support page. Good luck and post back your results:
Why is a problem to down load drivers for Lexmark X8300? I am in the IT depaertment at my work place. I lost my CD for the printer Lexmark X8350. Thuough my suggestion is very obvious that you shoul do lke other companies they make it very easy for us to down load drivers for thier Products tha is if it is not for sale.
Please help me I cant fix my problem of not being able to install my printer driver Lexmark X8350.
Remove your printer first and uninstall driver .Then set your ip address, dns and gateway in the computer as given by the internet service provider. And connect to the internet. Then connect your printer and install drivers. If your printer is ok then it should work
I believe if you have comcast it is a different signal coming in, you probably bought the package for VOIP capability when Comcast was having that promotion. The phone has to be a regular analog phone line not digital, that is probably your problem. Try changing the settings or line it should solve your problem, or call Comcast to guide you along.
Sending a fax by DSL requires one of two methods:
1. You obtain a DSL line filter suitable for connecting a standard voice telephone to the DSL line, then connect an analog fax modem to the line through the line filter.
2. You hire an Internet E-faxing service. See