My ilo 3200 LCD tv I bought at wal mart for no apparent reason just went
BLUE. When you turn it on the entire screen is BLUE. and that is it.
Please help....I cannot locate a customer number or even a state on any of the documents that came with the tv.....PLEASE HELP
ILO 32" lcd hdmi tech support Eastern Time 8:30 am - 9:00 pm (monday through friday) 9:00 am - 5:00 pm (saturday) 1-800-428-1105
my 8 month old tv doesnt even turn blue. just blinking red light where on/off light display appears. very discouraged cause wallmart will not help. trying techsupport. i found this number from my purchase paperwork. hope it is helpfull to you.
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Likely a failed fluorescent backlight or the inverter that supplies the high voltage to it.
I'd like to suggest a potential source for parts or service but the earlier authorized service company was Initial Technology and their webiste is no more so the company is probably defunct.
Ilo was sold only by Wal-Mart and our 32HD failed after 6 weeks and when returned after several weeks from repair, had the LCD panel damaged which didn't show up until we tried using it full screen and saw the flaw.
You may have some luck here:
Possible Ilo parts source
Otherwise, I'm afraid your friend is just another victim of a Wal-Mart junk supplier.
Call your store manager and if that doesn't get you action then call 1-800-WALMART and ask that the District Manager be advised and that you expect a call back. Wal-Mart should stand behind anything they sell including warranty. I purchased one for my new notebook and dealt with the store manager for information on the warranty before I bought it. The manager will respond.
I am getting a black cloudy mark on the right side of the screen. It's not even on the part where a Wide screen picture would be, it starts at the wide screen area and gets darker going to the left towards the center. The TV is just over a year old. It's Wal-mart POS Ilo brand.
ok, i own the 26in POS and about 7 months into ownership it becomes unresponsive to manual buttons and remote(except power). the conditions that may have caused this problem may have been heat.....BUT if you turn the ilo COMPLETELY off(no standby) for a day or two it should start working again. mine always has.