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Message on monitor, the scanning software was launched with improper command line arguements

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Sounds like registry problems remove the software and check the manufacturers web site and see if they have a new driver and software for your printer. You might need to re-install it.
Cheers
Al

Posted on Sep 11, 2009

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How do i scan onto my computer from my canon mp490


First install the Canon full feature software (MP Navigator EX for Windows) for your OS. If Canon doesn't have a version for your OS, you can only scan by launching software on your computer. See http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp490#DriversAndSoftware for the latest software and drivers. Make sure that the monitor feature runs at boot up (and isn't closed).

Next launch the software on your computer and use it to scan something. Under Preferences in the General tab, select the software that should acquire the scan and the folder in which you want the files stored. (In Windows, the ScanGear MP program should launch as well.) Adjust the resolution as needed. Make a note of the settings that work well for that type of scan.

Now, if you are using a USB connection to your computer, you need to set the Navigator to respond to the buttons on the all-in-one. This is under Preferences and the Scanner Button Settings tab. You need Auto > Save to PC.

If you have the all-in-one connected to your network, you must scan from the computer. (There is no way for the software to monitor button presses across the network.)

I hope this helps.

Cindy Wells

Jul 23, 2014 | Canon MP490 InkJet Printer

1 Answer

I can copy but can't scan


What OS does your computer have? Can you launch a scan from your computer (not the buttons on the all-in-one)? (This will work if the scanner driver is installed.) You should always do this at least once. How is the scanner connected to the computer? You may want to try a new USB cable and a different USB port. (Scanning requires bi-directional communication with the computer. Thus long USB cables and USB hubs may not work when scanning.)

To launch a scan from the scanner, make sure that you have the MP Navigator software installed. It is available here: http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp450#DriversAndSoftware . This software includes a monitoring program that "listens" for the button press. Depending on your OS, a button press should launch a query for the desired action. In some cases, you may need to set up the buttons in the Canon Scan Gear software first. (Launch MP Navigator and then look for the Setup menus.)

I hope this helps.

Cindy Wells
(note: make sure that the software is set to save the scan to a location that your current user account has write permission. I've hit this after moving to a new machine; some folders were locked after using the Transfer software.)

Sep 11, 2012 | Canon Pixma MP450 All-In-One InkJet...

1 Answer

When I try to scan on my HP Officejet 6500 Wireless it says "No Scan Options" on the little screen what should I do?


Do you have the full software installed on the computer, if available? You can get the software here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=3795406& for supported OS versions. Select your OS and click Next. (The basic drivers will not support launching scans from the all-in-one.) I don't believe the buttons work with the Mac OS, unfortunately.

Can you launch a scan from the computer? Next check that the digital imaging monitor is running. The digital imaging monitor is only in the full featured software and listens for the button press. If yes, then you haven't set the destinations for the scan buttons in the software. Launch the HP Solution Center and go to Settings. Then set the Scan Settings > Button Settings > Front Panel Scan Buttons for Scan to E-mail and Scan to File.

I hope this helps.

Cindy Wells

Sep 08, 2011 | HP Officejet 6500 Wireless All-in-One...

3 Answers

NTLDR is missing is displayed when i turn on the computer


The "NTLDR is missing", error displays very shortly after the computer is first started; after the Power On Self Test (POST) is complete. Windows XP might only initially load when the NTLDR error message appears. Causes of this error message include corrupt and misconfigured files, hard drive and operating system upgrade issues, corrupt hard drive sectors, an outdated BIOS, and damaged or loose IDE cables.
Get more help and information for Windows XP hope this helps you.

Mar 01, 2011 | Microsoft Windows XP Professional

1 Answer

I installed recently HP officejet Pro L7480, but hP solution center failed to detect any device and closed. the officejet also failed to scan - error message: No scan option


Hi There, This is a known issue with this device. Please follow the below steps to fix this issue : Try to do a complete uninstall

*first step*

-run installation media (CD / Download) software

-select uninstall and on the process, select uninstall all hp softwares associated the with the device

-after uninstall , select restart later to reboot the computer later

-go to start > control panel > add/remove programs (XP) programs (Vista)

-uninstall any existing HP softwares (note: for hp computers, skip this process)

-restart later


*2nd step*

-open contents of the installation media

-if you're using the installation CD. go to my computer, select the drive which has your cd in (eg. E:/ , D:/ ) right click on the icon and select open / explore.

-if you're using a downloaded software, click on start and click on run (XP) startsearch (vista), on that box, type in the command ( %temp% ) and press enter. it will open up temporary files folder.

-locate the file that starts with 7z (eg. 7z001cs1) and open it and now you are in the contents of the installer

-on the contents of the installer, locate UTIL folder and open it then locate CCC and open it as well

(note: check your operating system if it is running on a 32-bit or 64-bit . you can check it going to start>control panel>system)

-on CCC folder , locate uninstall L1 (for 32-bit) uninstall L1 64 (for 64 bit) and run it. (note: there will be a command prompt box that will launch, press enter to continue) restart later

-on CCC folder , locate uninstall L2 (for 32-bit) uninstall L2 64 (for 64 bit) and run it. (note: there will be a command prompt box that will launch, press enter to continue) restart later

on CCC folder , locate uninstall L3 (for 32-bit) uninstall L3 64 (for 64 bit) and run it. (note: there will be a command prompt box that will launch, press enter to continue) restart later (repeat uninstall L3 steps for 3 times)

**********important**********

(do not run uninstall L4)

********************************


contiunued in the next post ..............................

Nov 14, 2010 | HP Officejet Pro L7580 All-In-One InkJet...

2 Answers

My printer OCR command does not respond. The printer says it's connecting to the PC but after a short period reverts to standby.


  1. faq000559_002 When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
  2. faq000093_012 What is MFL-Pro Suite Software?
  3. faq002613_000 When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
  4. faq002561_000 How do I configure or change the settings of the ControlCenter 2 or 3 scanning options?
  5. faq000562_002 When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
  6. faq000563_002 When scanning to OCR from PaperPort® SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
  7. faq002620_008 Windows® 7 Support Information

Oct 26, 2010 | Brother DCP-330C All-In-One InkJet Printer

1 Answer

I cant scan pictures to my laptop it just keeps saying connecting to pc but never uploads


Do you have the full featured software installed on the computer and set up with the default destinations? Is the monitoring program listening for the scan button being pressed? Can you launch a scan from the computer? Uninstall a generic OS driver that you may have installed and disconnect the data cable (if USB) before attempting to install the full software.

Try a new data cable (scanning requires bi-directional communication and can fail even when the printer works). Try a direct connection if you have a print server or a USB hub in place. Try using a different port and check if a known working device works as well.

Next launch the scan from the computer. Depending on your software, you may see a preview scan. Adjust the settings and try to get the full scan. If you get a failure at this point, it is frequently a cable issue.

I hope this helps.

Cindy Wells
(if the full-featured software is not available for your OS from your scanner manufacturer, then you will always need to launch the scan from the computer. WinXP, Vista and Win7 all can obtain scans with Paint (File

Sep 22, 2010 | Office Equipment & Supplies

1 Answer

I am trying to scann some documents to my computer but the Dell 926 All in One keeps telling me the scan failed, first it telss me it has to download applications then it tells me to use the defaults....


Try a new data cable and a direct connection (if you have a print server or USB hub connected). Scanners require bi-directional communication and can fail when the printer itself works.

Do you have the full software installed or a generic driver? What OS do you have? To see what software/drivers are available: http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=PRN_ALL_A926&os=WLH&osl=en&catid=&impid= and choose your OS in the drop down menu. Did you launch the scan from the computer or from the all-in-one? Are you running the monitoring program on your computer (to launch a scan from the unit, this must be running to "listen" for the button press)? Did you set up the software for the destinations for those buttons? Launch scans from the computer first.

Uninstall any generic driver from the OS and unplug the data cable (USB). Then install the software or driver from Dell. Generic drivers often only run the printer.

The full software (and the monitoring program) are not available for Win7. You need to use Windows Fax and Scan (New Scan) or Paint (File > Import from Camera or Scanner) to acquire scans. XP and Vista can also use Paint. (Some versions of Vista also have Windows Fax and Scan as well as Photo Gallery that can acquire scans.)

I hope this helps.

Cindy Wells

Aug 10, 2010 | Dell 926 All-In-One InkJet Printer

2 Answers

HP Photosmart c7180 unable to scan since Windows 7 computer


go to following location and try to scan and tell me if it is scanning fine or same issue.

c:\program files\hp\digital imaging\bin in bin folder locate following files. /* in 64bit operating system inspite of program files look into programe files(x86).*/
1.> hpqscnvw
2.> hpqscnappi
3.> hpqdstcp.
4.> hpqgrpky.

double click on any of these it will start scanning.

Nov 19, 2009 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

Scanner doesn't work


You need to have the Home center software installed on your computer.The home center software has scanning drivers of the printer.If the printer says scanning,may be the drivers on computer are not taking commands from printer. Kindly mention the name of printer.Kodak has recently launched a new version of software 4.2 . It usually solves the issues relating to scanning and printing from computers.Download the latest version of software from www.kodak.com/go/downloads.

Sep 26, 2009 | Kodak ESP 5 Printer

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