Question about Office Depot Ativa DQ60M Shredder

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Shedder is pluged in, however I get no light indicating power is on, but the shredder runs in reverse, I;ve cleaned the eye area ahd pluged it back in and still get no power indicator light but it will still run in reverse..What's the problem ??? Len

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It is detecting a jam or something in the rollers. Look for a paper clip or something in or near the sensor of the rollers, shredders. Another possibility, and this is slim, is you have reversed polarity at the plug. Not likely but possible.

Posted on Sep 11, 2009

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1 Answer

My Black & Decker Shredder #BD-61 all of a sudden does not work. I used it tonight, but the next time I tried it does not work. The lights come on in both positions, but


On some shredders when both the forward and reverse LEDs are on it can indicate either a jam or a full receiver bag/ container (the area that the shredded paper is fed into).
Try the following steps:
  1. ) unplug the power
  2. ) open up the shredder (see 1 on diagram)
  3. ) empty out all the shredded paper (see 2 on diagram)
  4. ) check that the shredding jaws (both the entrance and exit) are clear of any shredded material (see 3 on diagram)
  5. ) put everything back together
  6. ) plug power cord back in
  7. ) force the shredder into reverse (see 4 on diagram)
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Hopefully you should hear your shredder motor running. If it is switch it to automatic and try shredding again

Jan 24, 2015 | Shredder Office Equipment & Supplies

1 Answer

I have a Ac-MC1000 and I have cleaned the sensors and oil the shredder and cleaned it out and it still runs contantly when on Auto?


If you are sure you have cleaned the sensor and there is nothing triggering it (debris of any type) I would try running a couple sheets of paper halfway through it and then reversing the out and see 8 it clears up the problem. If it does not then the likely solution will be to replace the sensor

Jul 01, 2014 | Fellowes DM8C Cross-Cut Shredder

1 Answer

Runs in reverse and forward ,when insert paper blades won't let paper in


unplug it and then use compressed air (duster can used for pc's) spray this into unit and into teeth area. This should dislodge any unseen material.. (TIP - don't put any staples or clips in the shredder) even thou it says you can - this can cause a jam as well as not recognize paper. I recommend you get Shredder OIL to use 1 a month to keep your shedder in good condition

Jan 01, 2012 | Royal VF700 Cross-Cut Shredder

1 Answer

Shredder won't stop running


THERE MAY BE SOME PAPER SHREDS BLOCKING THE LASER LIGHT.
UNPLUG SHEDDER AND CLEAN CUTTER HEADS.

Sep 30, 2011 | Office Depot Ativa DQ60M Shredder

1 Answer

We have a Fellows Pwoershred 2200SC that keeps showing the full bin light even when it's empty. Tried cleaning the eye near the feed area with canned air as per recommendation by a shredder maintence...


There are also sensors under the shredder head to indicate when the bin is full. You either have a defective sensors or a dirty one (clean with air).

Aug 29, 2011 | Fellowes 2200SC Shredder

1 Answer

Whenever I sred a document the Shedder keeps running and does not automatically stop when the document has been sredded. Is this a fault or can it be rectified?


If the shredder has "eyes" where you insert the paper try cleaning them with a soft cloth( Unplug machine first.) If that does not fix it then most likely the pcb inside has gone defective....phone supplier to get replacement parts and prices.

Aug 12, 2010 | Fellowes Powershred C-220 Strip-Cut...

3 Answers

Runs continuously when in the on position.


there is paper jammed in front of the sensor. it was likely caused by feeding too much paper into the shedder at one time and now a chunk of shedded paper bits it blocking the sensor from seeing that the shedder is clear

Dec 18, 2009 | Fellowes DM8C Cross-Cut Shredder

1 Answer

Will not shred, but will go in reverse


Sorry don't mean to point out something obvious, but are you being shown any indication lights that the waste basket is not seated correctly in the bin or the head? If not, then you may want to try and check these connections anyway. Lights can burn out.

Aug 22, 2009 | Fellowes PS60-2 Shredder

3 Answers

The paper is stuck in the shedder and now it will not turn on/off


Try reverse, forward, reverse a few times. If thet doesn't work, unplug it, turn the shredding unit off and pick out whatever paper you can see, both top and bottom. Watch your fingers, the cutters are sharp.

Aug 10, 2009 | Fellowes DM8C Cross-Cut Shredder

2 Answers

Shedder one works


This is an issue with the paper feed sensor which may be a electronic eye or a mechanical switch if it is mecanical you may just have to jiggle the switch a few times, occasionally paper may get stuck behind it not letting it activate. If it is electronic you have bad sensors or bad pc board and you'll have to contact the manufacturer for further info.

Mar 07, 2008 | Aurora Global AS501X-MS Shredder

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