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On your computer, click the Windows Button, Select 'Control Panel. A window appears 'Program' on the left hand side, below it you will find 'Uninstall A program'. When you click the 'Unistall' a list of all the programs appear in a window.
Select the program you wish to uninstall, it is only then the 'UNINSTALL' button next to the 'Organize' button. The computer will ask you to confirm the 'Uninstall' option.
Hope this helps.
If you have admin privilages on your PC you can go to the configuration tab and click the auto config button and then confirm all the options are selected. If you don't have admin privilages then you will have to get your IT person to log in and do it.