Question about NorStar M7310 Corded Phone
An employee left, tried to clear mailbox for new employee; mailbox locked; understand all the steps to unlock, except do not know how to "log in" by system administrator. I have the "config" and "6623" password, but it asks for administrator's mailbox and pw... I do not know what the system administrator's mailbox is??? I tried the main unit which is 7300, but that did not work either. I have two people whose mailboxes are locked and need to get them unlocked!!!!
How to Change a Mailbox Password (Administrator Only)
1. To access the voice mail system press "Feature".
2. Press "983".
3. When you see "Log:" enter "120000" for 2 digit extension numbers, enter "1020000" for 3 digit extension numbers.
4. Press "OK".
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number (same as extension number) you wish to reset.
8. Press "Reset" softkey.
9. Press "Rls" to exit (orange button to the right of the number buttons).
The Default password is "0000".
Posted on Sep 11, 2009
Testimonial: "It did not work. When logging in as administrator with the numbers you gave, I only receive "invalid password""
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Posted on Jan 02, 2017
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