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X box 360 e 74 error - Microsoft Xbox 360 Console

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E74 is a problem with the heat sync.
They now classify the e74 almost as bad as the RroD.

Just go to the microsoft 360 website and fill out a service request form and register your box if you haven't done so already.

Then where it asks you what your problem is, select the e 74 problem and the total cost should be $0.00 regardless of warranty. The RRoD and E74 are covered under the 3 year extended warranty.. the HDMI Elite models are all < 3 years old (it was released April 2007) so you are covered for sure.. They won't charge you anything

You can save time by packaging your own 360 and printing out a label they provide or you can request the packaging material which will take a little longer.
I hope this helps you. Let me know...

Posted on Sep 11, 2009

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E74: AV cable error... There is a problem with the AV cable, try using a different AV cable. If the cable is known to be working then there is a 90% chance it's a scaler chip problem (the "ANA" or "HANA" chip connected directly to the AV cable) in rare cases it is the GPU.

Posted on Sep 11, 2009

  • Michael Masters
    Michael Masters Sep 11, 2009

    Contact Microsoft for a repair ticket if the AV replacement cable dose not produce positive results. the scaler chip will need to be replaced.

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