Question about Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

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Put in new clutch, but the brush does not seem to be lowering when you change between bare floor and carpet. Does not seem to be touching carpet when engaged. Still has good suction.

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The brushroll must be broken

Posted on Sep 12, 2009

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Posted on Jan 02, 2017

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1 Answer

I have a Dyson dc17 I have changed the belt cleaned the brush bar clean the bar motor reset the switch and still when i vacuum the brush bar just stops does not rattle. does not do it on bare floors or...


hooked rugs produce the highest amount of friction opposing the brush rotation, which can over heat the drive motor. try using a height setting that raises the brush so that it barely touches the pile. If this issue has been going on for some time, you may need to replace the drive motor.

Jun 26, 2014 | Dyson DC17 Animal Bagless Upright Cyclonic...

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Burnt rubber smell when vacuuming


This could be a few things:

A. If your model has a floor selector switch (Bare floor/tools - Carpet) your clutch could be worn. (there is a rubber clutch pad between your cam and roller shell) - Fix would be to replace the clutch pad and belt.

B. If you don't have one of the above models, your belt could be stretched. The belt slipping could cause a rubber burning smell. Fix - Change belt.

C. Have you got any new carpet you are vacuuming or have you moved? Some of the newer style frieze carpets can cause burning rubber smell. The fibers of the carpet are longer and cause the brush to slow down causing the belt to burn. (Imagine brushing long hair with a thick brush, the hair easily gets tangled in the brush, same effect with this carpet.) Some of the newer rugs can do this as well. Some newer carpets with the thicker felt backing and/or the "pet padding" under the carpet can too. it doesn't allow enough air to flow through causing the cleaner head to seal itself to the carpet causing a burning smell. The fix is Move to another home, replace your carpets or replace your vacuum. The vacuum is the cheaper option but be cautious as most vacuums now do this with these carpets. We have had really good response from customers using the Simplicity Tandem Air models, (Synchrony and Synergy models.)

Hope this helps, if you need to talk further feel free to contact me.

Tim
TheVacCenter.com

Mar 13, 2013 | Simplicity Vacuums

1 Answer

The bare floor/carpet switch moves on it's own from bare floor to carpet all the time.


Hi there,

I'm sorry to hear you're having difficulties with your DC07. When you have your brush control set to 'Carpets', the brushbar should run when the cleaner is reclined into the vacuuming position, and shut off when you stand the cleaner upright. When you have the brush control set to 'Hard floors', it should remain in the off position until you change it manually back to 'Carpets'.

If it won't stay in the 'Hard floors' position during use, it's probably best if you get in touch with us directly so we can determine if there's a fault, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Oct 22, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Just got my dc33... one issue... the dial switch to control btn bare floor / carpet mode doesn't seem holding in it's position when I set to the bare floor mode... it keeps coming back to carpet...


Hi there,

I'm sorry to hear you're having difficulties with your DC33. If you're concerned that the brush control doesn't seem to be staying in position, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you to check everything is correct with your machine, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Aug 24, 2011 | Dyson DC33 Bagged Upright Vacuum

1 Answer

Hi, We have a brand new Dyson DC33 and the brushbar clutch slips too often when vacuuming any carpet in our house. Bare floors are fine, There are no obstructions with the brushbar, and when I try to...


Look to see if it has a switch on it that says floor /carpet. as it will raise the head enough for more clearance under it.Don't allow it to keep slipping, it will burn up the rubber band that drives the brush.

May 13, 2017 | Dyson DC33 Bagged Upright Vacuum

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Reset button or Fuse on my Infinity?


Ok, I took it apart, cleared the clog out, and put it back together. It wouldn't switch to "carpet". Got no answer on my question. Took it apart again, only I went further. Took apart the bottom - brush out, all inside bottom parts out, cleaned all that part of vac. No clogs down there. Ran the carpet/bare floor switch back and forth several times while I had it apart. Put it all back together and it worked fine. Still didn't find a fuse or reset button...

Jan 09, 2010 | Vacuums

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The brushes wont turn,but it has good suction for the hose


you have to remove the bottom cover to inspect the belt. Usually if the brush is jammed, you will smell an odor similar to burning rubber. In the absence of that smell, its likely the belt. Its easy to replace

Sep 20, 2009 | Dyson DC14 All floors Bagless Upright...

1 Answer

The brush wont turn


Make sure that the carpet selector is on carpet setting not bare floor. It only spins on carpet setting. If carpet setting is engaged and still doesn't work you need a new clutch assembly.

Oct 12, 2008 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

We had to take the machine apart just to see that the belt had broken after only 5 use's . We can not see how we are ever going to put the new belt back on. do you have instructions on how to take the...


I have a Panasonic MC-V5746 upright vacuum. According to the booklet,
MAKE SURE UNIT IS UNPLUGGED.
1. Place carpet-bare floor selector in "carpet" position.
2. Remove lower plate (there are two screws in the middle of the lower plate), and a pair of locking tabs located near the wheels that you push toward the wheels.
3. Carefully pull agitator brush up and out and clean it.
4. Look new belt around the motor shaft (I had to turn the belt edgewise to get it back in there). On my unit, there are two shafts. Put it around the one furthest back and don't worry if it doesn't touch the other one.
5. Pull the other end of the belt and loop it around the "brush pulley" which is the narrow track on one end of the brush.
6. reinstall agitator back into nozzle housing grooves.
7. Turn the brush by hand to make sure it moves smoothly and isn't pinched or twisted.
8. Reinstall lower plate.

Mar 28, 2008 | Vacuums

9 Answers

DC 07 BRUSH BAR DOES NOT TURN BELT OK


Stand vacuum up and with it plugged in. Rotate knob between carpet and bare floor and back 5 times leaving it on carpet when finished. Rotate vacuum back from upright position and lay vacuum on the floor, rotating it onto its side. Turn vacuum on.

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