DIf you have access to another PC you could download malwarebytes from here (free version).
http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button
Save it to a flash drive and install it on your Laptop run a full scan. Thespyware is merely a nusance and wouldn't stop you connecting it's the trojan that is the problem. Malwarebytes will cure both.
It is not a replacement for antivirus software but an aid.It may not clear it fully but should allow you to get online again. If it does immediately go here and do an online scan.
http://housecall.trendmicro.com/uk/
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To be honest they can be removed, but the how drastically depends on what trojan you have been infected with. if you can post what you are infected with this would greatly help me to help you. With some Trojans they will modify / erase certain system files that are necessary for normal system operations. IF this is what has happened you will have to use your system recovery disk to reset your system. this will reformat your system, but will fix your problem. of course this is a last resort.
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