Question about Computers & Internet
Is it LESS or MORE than one year old?
If LESS, then it can be replaced, under warranty.
Either the drive is faulty, or the USB-interface is faulty.
There exist "clean-room" data-recovery services;
for a _large_ fee, they disassemble the hard-drive in a "clean-room" environment, fix any problems, and "rescue" whatever files that can be rescued, writing them to a new disk-drive.
You may be able to remove the disk-drive from being inside the case, and try connecting the disk-drive "inside" your computer, to see if it can be detected.
Posted on Sep 11, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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