Question about Dell Photo 964 All-In-One InkJet Printer

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Every few lines of print there is a thin white line that shows up in the middle of the line of print, and below the white line the lower portion of the letters look okay but above the white line the upper portions of the letters are offset slightly and look like they are in italics. This happens about every 10-12 lines of print. Does something need to be cleaned on the ink nozzles or how can I repair this?

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  • johncall5771 Sep 11, 2009

    I have already tried the deep cleaning procedure a couple of times and it has not helped.

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Go throught he maintenance menu and perform a Deep cleaning of the printer nozzles. This will use a lot of ink so use your current cartridge to do this. Once teh cleaning cycle is complete, replace teh cartridge and align the heads with the maintenance menu selction.

Posted on Sep 11, 2009

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