When placed on its docking station and started up my 6715b gets as far as the HP splash screen (before XP starts to load - still in bios) and then hangs. No problems when off dock. Any thoughts on a solution.
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A docking station is an extension or addition of ports for a laptop computer. Once the portable computer is docked, you can access the docking station's ports, such as PS/2 or USB 2.0 ports, through your computer. Some docking stations have monitors that you can connect your computer to, placing your video on an external screen so you can turn off your computer's monitor and conserve some of your computer's energy. All Dell docking stations will have the same general troubleshooting steps.
Plug your laptop's power adapter into the docking station and dock your laptop onto/into the docking station. If there is no power going to your laptop from the docking station but it works when the power adapter is plugged into the wall, the docking station is bad and needs to be replaced. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power goes on but your computer doesn't recognizes accessories such as a USB mouse--plugged into the docking station, try a different port on the station. If it works in a different port, the previous USB port is burned out. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power is going through the docking station but no accessories are being recognized, you might have a corrupted docking profile. Undock the computer and dock it again once it has fully started up to reset the docking profile. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If you have an external monitor and it is not working, completely close the lid on the laptop so the image will move to the external monitor. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power is going through the docking station but no accessories are being recognized and resetting the docking profile fails, update all drivers through Dell's support website and then re-dock the computer. Some of the software that runs the hardware may have become corrupted. Hope this helps
When you install the drivers, are you installing them while the laptop is conected to the docking station? If so, try installing with docking first. Then after installation, shut down your computer. Dock the comptuer, then start the computer back up. If you get a blue screen, go into your bios and make sure that your USB setting is set to High Speed.
Please make sure that the docking station is plugged into your notebook before booting up, there is an issue that all expresscard docks share with plugging the docking station in while the notebook is powered on. If there is a switch located on the Expresscard On-Pre-boot support Off-Post-boot support (Default) This switch is used to determine how the dock is recognized in the system at boot up stage. Certain notebooks will detect the dock and not work properly during a pre-boot mode (ie. trying to boot up on the external VGA device, not the internal VGA of the Notebook). This was observed in notebooks (Fujitsu, some Sony and Toshiba models) that use a BIOS developed by Phoenix Technologies. If you experience such issue, please turn the switch from the default "OFF" position to "ON". You will only need to set it once.
I had the same problem. I did need to take the clear plastic insert off but then I had to put a rubber band around the dock and camera (more on the left of the camera and dock) to hold it evenly on there since the camera was leaning on the right and wasn't charging for me. Now it charges as soon as I put it on there with the rubber band with no blinking red light anymore! Hope this helps!