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When I try to print a page it only prints the first sentence without the first few words and the second sentence without the last few words all the way down the page. Sometimes it prints the first two sentences without the first few words and so on. Can you tell me what to do?

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Install the temporary drivers
If the product is connected via network perform the below steps to add temporary drivers
1.On the Windows task bar, click the Start icon, click Control Panel, and then double-click Printers and Faxes.
2.Click Add a Printer.
3.Select Local printer attached to this computer. Please uncheck the option ‘Automatically detect plug and play printers’.
4.In the Add Printer dialog box, Select Standard TCP/IP port, and then click Next.
5.In the next window type IP Address of the printer. You can get the IP Address of your All-in-One by printing a Network configuration page on your All-in-One.
6.Under Manufacturer, scroll to and click HP.
7.Under Printers, scroll to and click hp DeskJet 990c, and then click Next . The Type a printer name dialog box opens.
8.Make sure hp DeskJet 990c is listed in the Printer name box, click the Set as the default printer checkbox to clear it, and then click Next.
9.In the Printer Sharing dialog box, select the appropriate radio button to share the print driver or not, and then click Next.
10.Click Print a test page to make sure the print driver is working correctly, and then click Close. Click Troubleshoot printer problems to solve the issue if the test page does not print correctly.
11.Click Finish to complete the installation.
If the product is connected via USB Cable perform the below steps to add temporaty drivers

1.On the Windows task bar, click the Start icon, click Control Panel, and then double-click Printers and Faxes.
2.Click Add a Printer.
3.In the Add Printer dialog box, Select USB001 port, and then click Next.
4.Under Manufacturer, scroll to and click HP.
5.Under Printers, scroll to and click hp DeskJet 990c, and then click Next . The Type a printer name dialog box opens.
6.Make sure hp DeskJet 990c is listed in the Printer name box, click the Set as the default printer checkbox to clear it, and then click Next.
7.In the Printer Sharing dialog box, select the appropriate radio button to share the print driver or not, and then click Next.
8.Click Print a test page to make sure the print driver is working correctly, and then click Close. Click Troubleshoot printer problems to solve the issue if the test page does not print correctly.
9.Click Finish to complete the installation.


After adding the temporary drivers, while printing from applicaiton you should need to do the following steps

1.In the program you are printing from, click File, and then click Print. The Print dialog box opens.
2.In the Name drop-down list, click hp DeskJet 990c, and then click OK to print.

Posted on Sep 11, 2009

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