Question about Dell Inspiron 6400 Notebook
Like many Inspiron 6400 users, my battery died at 13 months of use. I got a new battery from a non-Dell manufacturer. The computer recognizes the battery and my plug is working, but the new battery will not charge.
What should I do?
It is normal for a battery to degrade after a year since its a consumable part. It's just like any ordinary rechargeable battery. We have 2 points of failure that might be causing the problem. First the battery itself. Second the Charge board that charges and detects the battery. Given that the NON-DELL battery is working on other dell Computer, it simply tells us that it is the charge board that needs to be replaced wich is integrated to the motherboard. If your warranty is still active, call dell and tell them that you've tried a Known good battery and its still not charging. However, you might also consider that dell computers are designed for dell batteries. the charge board might have problems charging the third party battery since its not configured to do so.
hope this helps.
Posted on Dec 10, 2007
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Posted on Jan 02, 2017
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