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The notebook stops unexpectidely and sometimes I got a blue page about portcls.sys

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You have th eBLue Screen of Death, you have been infected by a trojan, virus or just outrighted have had your system corrupted by something, At the very least, you nwill need to start with re-installing what ever version of Windows you are using and then take it from there.

Posted on Sep 11, 2009

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The problem is probably with the sound card drivers on your laptop, try updating the drivers, if you can't use the computer try starting up in safe mode by pressing F8 Repeatedly during start up before the windows logo comes up, select safe mode with networking and press enter.

In safe mode, right click on my computer or computer, which you will find from either your desktop or from start menu, select manage.

on the manage window, the left side, click on device manager, find your sound card, under the sound devices, right click, properties, go to the driver page, click on driver details, if you see the portcls.sys listed on the driver files then we have found the problem device, try to update its drivers with the update driver feature and look for drivers online. if it doesn't find anything you will have to tell me what the brand and model is and I'll see if I can get you newer drivers.

Posted on Sep 11, 2009

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AUS cm6780 BSOD ERROR 0x000007E


Debug session time: Mon Jul 14 09:57:27.345 2014 (UTC - 4:00)
Unable to load image atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8800f4d0dbb, The address that the exception occurred at
Arg3: fffff88008f85228, Exception Record Address
Arg4: fffff88008f84a80, Context Record Address
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 00000000000006a8
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003702100
00000000000006a8
FOLLOWUP_IP:
atikmdag+c7dbb
fffff880`0f4d0dbb 488b83a8060000 mov rax,qword ptr [rbx+6A8h]
BUGCHECK_STR: 0x7E
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff8800f4d0dbb
STACK_TEXT:
fffff880`08f85460 00000000`00000000 : fffffa80`0ac95a80 fffffa80`09c35840 00000000`00000003 fffffa80`0d6c9010 : atikmdag+0xc7dbb

SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: atikmdag+c7dbb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atikmdag
IMAGE_NAME: atikmdag.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 53508a3c
STACK_COMMAND: .cxr 0xfffff88008f84a80 ; kb
FAILURE_BUCKET_ID: X64_0x7E_atikmdag+c7dbb
BUCKET_ID: X64_0x7E_atikmdag+c7dbb
Followup: MachineOwner
2: kd> lmvm atikmdag
start end module name
fffff880`0f409000 fffff880`10319000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Apr 17 22:13:16 2014 (53508A3C)
CheckSum: 00EAEEE6
ImageSize: 00F10000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Uninstall and reinstall the current driver and if no joy, Try and older version, but nothing over 1yr old. If still not working, try a BETA version if available.
Can't Find Your Driver or Don't Know What Driver to Choose? Please Read This First.
http://support.amd.com/en-us/kb-articles/Pages/find-a-driver.aspx
AMD Graphics Drivers and Software.
http://support.amd.com/en-us/download
==================
***Some generic information on Bug Check 0x7e.***
Bug Check 0x7E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED.
http://msdn.microsoft.com/en-us/library/windows/hardware/ff559239(v=vs.85).aspx
Resolving stop (blue screen) errors in Windows 7.
http://windows.microsoft.com/en-us/windows7/resolving-stop-blue-screen-errors-in-windows-7
=============
***See if this "HOTFIX" below Applies.***
Stop error message in Windows 7 or Windows Server 2008 R2: "Stop error code 0x0000007E (SYSTEM_THREAD_EXCEPTION_NOT_HANDLED)" or "Stop error code 0x00000050 (PAGE_FAULT_IN_NONPAGED_AREA)"
http://support.microsoft.com/kb/979538/en-us
===============================
Machine ID Information [From Smbios 2.7, DMIVersion 39, Size=3043]
BiosMajorRelease = 4
BiosMinorRelease = 6
BiosVendor = American Megatrends Inc.
BiosVersion = F7
BiosReleaseDate = 01/20/2014
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = Z87-HD3
SystemFamily = To be filled by O.E.M.
SystemVersion = To be filled by O.E.M.
SystemSKU = To be filled by O.E.M.
BaseBoardManufacturer = Gigabyte Technology Co., Ltd.
BaseBoardProduct = Z87-HD3
BaseBoardVersion = x.xGigabyte Z87-HD3
http://www.gigabyte.com/products/product-page.aspx?pid=4489#dl
=======
Remove.
fffff880`0476f000 fffff880`047b7000 dtsoftbus01 (deferred)
Image path: dtsoftbus01.sys
Image name: dtsoftbus01.sys
Timestamp: Fri Feb 21 04:49:36 2014 (53072130)
CheckSum: 00047544
ImageSize: 00048000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: Daemon Tools driver
Possible BSOD issues in Win7
=======================
I would also suggest you remove AVG Completely and replace with Microsoft Security Essentials.

Jan 12, 2015 | Computers & Internet

1 Answer

Blue screen on start up tech information stop:0x000000024


try safe mode, if you can get into safe mode try sys restore if still same hold the Fn key down while sys is off and then press the power button like turning the computer on to run diagnostics - if sys fails with an error code like 0142, 0143 or 0146 its hard drive failure. you have to replace the drive but if it passes the test you have to reinstall windows.

Nov 11, 2010 | Dell Latitude D600 Notebook

1 Answer

I have a lexicon omaga drive but when i hook it up its like i need a 64 bit driver


Don't know what OS you're running. Omega has published drivers for Vista and 7 64-bit versions. They say they don't support XP 64, but when I hooked my unit up to my computer and the hardware install wizard came up the OS found and installed Microsoft published general USB audio device drivers for all inputs, midi, and mac USB channels of the Omega, and automatically set it as my default device. I hooked headphones into the Omega unit and could hear system sounds. So far so good. Went to My Music and fired up an audio file. Windows Media Player started up and the song started playing but I couldn't hear anything. Opened the same file with Audacity, could see the VU meters bouncing, but still no sound in my headphones. Went in to the preferences of Audacity, and manually set the speaker default to the Omega mac USB device. Hit play again and voila! I had sound. Closed the file, started WMP manually, went in to options, and again set the speaker default to Omega mac USB. Opened the same audio file and this time it played just fine. The driver files Windows used for my card were
C:\\WINDOWS\SysWOW64\ksproxy.ax, C:\\WINDOWS\System32\drivers\ks.sys, C:\\WINDOWS\System32\drivers\ksthunk.sys,
C:\\WINDOWS\System32\drivers\portcls.sys,
C:\\WINDOWS\System32\drivers\stream.sys,
C:\\WINDOWS\System32\drivers\USBAUDIO.sys,
C:\\WINDOWS\System32\ksproxy.ax,
C:\\WINDOWS\System32\ksuser.dll,
C:\\WINDOWS\System32\wdmaud.drv,
all version 5.2.3790.1830
Hope this helps everybody else with this problem.

May 21, 2010 | Lexicon Omega Pro Studio External Sound...

1 Answer

A7V600-X mb, Win XP SP3, microphone not working


Skip my reply above; didn't work. The BSOD is very erratic, so its hard to be sure. Try DLing the latest Realtek HD Audio drivers

May 05, 2010 | ASUS A7V600-X Motherboard

1 Answer

HP Pavilion DV6 1108 notebook - Blue screen


Yes get and install the latest Video card drivers for you card & operating system, this may help, but FIRST, simply try going into Device manager, and Uninstalling the Driver for the Video card, reboot and let windows install the driver, it may install the "Generic" version,and that may fix your problem. as an aside sometimes it is the RAM on the Video card that goes faulty? Hopefully it will not be that.

Feb 24, 2010 | HP Pavilion dv6000z Notebook

2 Answers

I have a Dimension E521 and i get a crash wit a stock vid card


uninstall your video driver then update your driver for your stock video card

Oct 04, 2009 | Dell Dimension E521 AMD Athlon 64 X2...

1 Answer

My dell E521 is now getting STOP errors after installin a video c


there is an IRQ conflict(internal adressing all the hardware parts)
you may want to set all the IRQ options in BIOS to auto and let the BIOS handle the IRQ adressing, disable the plug'n'play OS feature too so that the computer hardware manages the IRQs instead of windows. The blue screen is a sign that windows is causing problems, but done the way described this no longer will appear.

good luck

Sep 29, 2009 | Dell Dimension E521 AMD Athlon 64 X2...

5 Answers

Kstvtune.ax


ALCXWDM.SYS
portcls.sys
ksxbar.ax
kswdmcap.ax
vidcap.ax
vfwwdm32.dll
CCDECODE.sys
NABTSFEC.sys
WSTCODEC.SYS
ipsink.ax
MSTEE.sys
isapnp.sys
usbuhci.sys
usbuhci.sys
stream.sys
wdmaud.drv
ks.sys
ksproxy.ax
drmk.sys
ksuser.dll

I can't install my multimedia as these files are missing. I tried reinstalling the drivers but it needed these files which I can't download even after I have inserted the Windows XP Cd. Can you please help me with this also let me know how I can download these files from the net.

Jun 02, 2008 | Microsoft Windows XP Professional With...

1 Answer

Samsung Q35 - sound does not work


Do you have any newly installed software? you might do the F8 and do the last good working configurations

Apr 21, 2008 | Computers & Internet

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