Question about Epson Stylus RX500 All-In-One InkJet Printer

1 Answer

Epson Stylus RX500 - scannig problem

I am able to print but no longer able to scan even after downloading the driver from the Espson website. Any other ideas on recovering the scan function?

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  • Anonymous Dec 23, 2007

    Since updating to Mac OS X Leopard the scanner function does not work, the interface does not show. I have downloaded the latest driver from Epson, but it is just the same. Any suggestions?

  • Purbrookian Apr 16, 2008

    I also have an iMac running Leopard, and the RX 500 no longer scans. The only suggestion offered by Epson was to toggle the lock/unlock switch on the printer. Needless to say it didn't help. Have downloaded the lastest driver and tried different USB ports. No good.

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1 Answer

I have the same problem, I spent 72 hours emailing with Epson Support and when they started sending me in circles I ask to speak with a real person. Then they email me and basically told me to buy a new printer if mine was out of the year warranty. Horrible customer service.

Posted on Jan 11, 2008

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Posted on Jan 02, 2017

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