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Incomplete transmission tx/rx no. 0060 result ng #059 rx canceled: rx fax info mismatch what the

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Posted on Jan 02, 2017

doron_c21
  • 387 Answers

SOURCE: canon pixma mx 860, I

its a message from the modem in the fax
make sure the line is ok and he cable connected to the right place
if not helping than its better to send to service

Posted on Aug 23, 2010

ionStorm
  • 50 Answers

SOURCE: I just purchased pixma MX870.

Follow these menus on your printer.

Settings> Device Settings> Fax Settings> Transmission Settings> Check RX Fax Information> OFF

Posted on May 06, 2011

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first check if there is noise on your phoneline , that is one of the major causes of failures in fax transmissions

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Rx Fax info mismatch


Fax with Popfax with no more sending errors, busy signals, paper jam or faxes lost. So easy to setup Popfax service: no phone line installation or hardware purchasing required. Usually it takes only a few minutes to decide which package to choose and to subscribe to an internet fax service. The only things required are a device (Laptop, PC, Tablet or Smartphone) and an Internet connection. Try for free!

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From TechSupportForum.com --this worked for me -- change the settings: Settings>Device Settings>Fax Settings>Transmission Settings>Check RX Fax Information>OFF.

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Canon pixma mx 860, I try to fax and get msge NG #059 TX Canceled: RX Fax info mismatch What do I do?? Canon faxing has been one problem after another for me.


its a message from the modem in the fax
make sure the line is ok and he cable connected to the right place
if not helping than its better to send to service

Aug 23, 2010 | Office Equipment & Supplies

1 Answer

Tx Cancelled: Rx Fax Info Mismatch


Can you tell me how you resolved it? Please Email me at:

PalpatineX@comcast.net

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3 Answers

Fax error message = TX cancelled:RX fax info mismatch???? Cannot send fax - How do I fix this error - Not all faxes return this message


Two Issues:

1. The Transmission Speed of the MX860 may be too fast.
Solution: on FAX Menu go to Settings>Device Settings>FAX Settings>Transmission Settings >"TX start speed" and change to 14400 or lower (14400 worked for me).

2. The recipient FAX machine may be receiving by a different number than the one you dial. This may occur if you dial a free-calling no.
Solution: Go to Transmission Settings as above>"Check RX fax info" and turn it to OFF. This disables the mismatch issue.

Hope this helps. aknz

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1 Answer

Incompleter transmission causes? Result NG?


It means No Good. 5 possibilities:

Receiving machine unplugged
Not a fax number
Wrong fax number
Busy signal
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Canon MP530 - Fax - ERROR TX Report - NG


Hi flyme.. I have the same problem but on an MF5770 all in one MFP. If anyone can solve this then wow.. I've been trying to find a solution for over 18 months now...

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1 Answer

Canon Pixma MX700


I had the same problem. Solution? I will sound stupid, but it worked for me. Check every phone cable. Unplug and replug it. I solved my problem by making my connections simpler. I think, one of my splitter was faulty.

I still not understand why. I tried to fax without any phones plug-on and it was not working neither.

I'm with "videotron.ca" for my phone line and I unplugged the line from the modem too, then replug it. Maybe it was just that!

A lot of people seem to have this problem. I called Canon twice and they made me change some setting in my printer but their solutions was not working. I put all the setting back to what they was and it still working now.

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