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Incomplete transmission tx/rx no. 0060 result ng #059 rx canceled: rx fax info mismatch what the

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Posted on Jan 02, 2017

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SOURCE: canon pixma mx 860, I

its a message from the modem in the fax
make sure the line is ok and he cable connected to the right place
if not helping than its better to send to service

Posted on Aug 23, 2010

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SOURCE: I just purchased pixma MX870.

Follow these menus on your printer.

Settings> Device Settings> Fax Settings> Transmission Settings> Check RX Fax Information> OFF

Posted on May 06, 2011

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Fax says TX Canceled: RX Fas info mismatch , Canon 922mx

Safety feature.

Translates to;

The Transmission was cancelled because the handshake on the receiving machine did not match the number you dialed.

They need to reprogram their machine.

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Mx870 fax

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Fax with Popfax with no more sending errors, busy signals, paper jam or faxes lost. So easy to setup Popfax service: no phone line installation or hardware purchasing required. Usually it takes only a few minutes to decide which package to choose and to subscribe to an internet fax service. The only things required are a device (Laptop, PC, Tablet or Smartphone) and an Internet connection. Try for free!

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Error #059 TX Fax Info Mismatch

From --this worked for me -- change the settings: Settings>Device Settings>Fax Settings>Transmission Settings>Check RX Fax Information>OFF.

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1 Answer

Canon pixma mx 860, I try to fax and get msge NG #059 TX Canceled: RX Fax info mismatch What do I do?? Canon faxing has been one problem after another for me.

its a message from the modem in the fax
make sure the line is ok and he cable connected to the right place
if not helping than its better to send to service

Aug 23, 2010 | Office Equipment & Supplies

1 Answer


Hi have you tried to send faxes to another number ?

Feb 18, 2018 | Canon PIXMA MX310 All-In-One Printer

3 Answers

Fax error message = TX cancelled:RX fax info mismatch???? Cannot send fax - How do I fix this error - Not all faxes return this message

Two Issues:

1. The Transmission Speed of the MX860 may be too fast.
Solution: on FAX Menu go to Settings>Device Settings>FAX Settings>Transmission Settings >"TX start speed" and change to 14400 or lower (14400 worked for me).

2. The recipient FAX machine may be receiving by a different number than the one you dial. This may occur if you dial a free-calling no.
Solution: Go to Transmission Settings as above>"Check RX fax info" and turn it to OFF. This disables the mismatch issue.

Hope this helps. aknz

Jul 31, 2009 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

1 Answer

Incompleter transmission causes? Result NG?

It means No Good. 5 possibilities:

Receiving machine unplugged
Not a fax number
Wrong fax number
Busy signal
Digital Phone Line

Jul 17, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Canon MP530 - Fax - ERROR TX Report - NG

Hi flyme.. I have the same problem but on an MF5770 all in one MFP. If anyone can solve this then wow.. I've been trying to find a solution for over 18 months now...

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