Question about Toshiba DKT-2020 Corded Phone

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Change name display on Toshiba DKT2020-SD

There is no manuel and I would like to remove names of people who no longer work here.

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  • Mrushme Apr 22, 2008

    When I try to change the name on my phone, using DN, #621 I get "Data Programed" on the screen. I cannot change the name using this information. Is there another way? I am tired of people calling me Jeanette since my name is Mike. LOL

    Thank you,

  • Anonymous Aug 18, 2008

    same problem but no "DN" key labeled as to proceed?

  • Anonymous Mar 19, 2014

    How do I change the time on model number dkt2020-sd toshiba phone



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I am assuming you want to change the display to read another persons name, or blank. If that is correct:
Press a [DN](labeled intercom on my system) + #621.
That opens edit mode.
an example. My phone reads "MARK 29"
where Mark is the user, 29 the extension. John replaced
Mark, so target is "JOHN 29"
so intercom # 6 2 1 puts me in edit mode
# toggles between alpha/numeric
* moves the cursor, I repeat * until cursor is under M
Hit the 5 key, changes the M to J and moves cursor under the A.
Hit the 6 key, the A changes to M, and the cursor moves to under the R. I hit 0 which changes the M to N. I hit 0 again, the N changes to O.
Hit the 4 key, the R changes to G. Hit 0, G changes to H.
Hit the 6 key, K changes to M. Hit 0, that changes the K to M. Hit 0, M changes to N.
We are done, as the extension number stays the same. Hit spkr key to leave edit mode.
Hope that helps!
# toggles alpha/numeric

Posted on Dec 10, 2007

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I know this thread is old but I was currently trying to figure this out myself.

Before we had a new phone system installed, I could change the name on the display by hitting #621.

With the new phone system, #621 disables call forwarding and displays the message "Data Programmed."

Now, I have to connect to the phone system with a program called Strata eManager (which includes a web interface) and edit the station:

Login to eManager
Connect To Client Equipment
Click on Station > Station Assignments
Click on the extension that you want to edit
Edit the "Name To Display"

Posted on Jun 18, 2009

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Here is a link to download the eManager software:

Posted on Jan 14, 2015

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Posted on Jan 02, 2017

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Leave the handset on hook, press intercom # 6 5 2, then enter the time of a 24 hour clock, entering 2 digits for the hour, 2 digits for the minutes, and 2 digits for the seconds – enter a leading 0 for any single digit entered,
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Change name display on Toshiba DKT2020-SD

Press "intercom" button, then #621. Use * to move the cursor all the way to the left. Use the # sign to change from numbers to Alpha. For example: You want "N", but the "M" comes up. Press the "0" to toggle to additional letters on same number key. For a SPACE, use the number 1 and toggle to get a space.

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I am trying to change the name display on Toshiba DKT2020-SD... I tryed using #612, or intercom #621 I have no DN button... I get DATA PROGRAMED...but cant seem to do anything from this screen. I know I am...

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To edit display name on LCD DKT3020-SD.

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wat system using?
find out the adminstrator phone (pic to set the speed dial)
must hv displayed phone.
press MODE will see PHONE NAME press HOLD display show ID DN it means key in extention number, after that key in name, press HOLD to confirm, repeat step for other extention name
press MODE untill time appear

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