Question about HP Pavilion Slimline s3600f Desktop PC

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Wrong product key

I recently purchased a new computer. I enter the product key on the side of the computer for what I think is Micorsoft word and they say it is incorrect.

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Code on the case is for Windows (XP or Vista), and will not work with anything else. The Microsoft Word code will be on the CD cover or instructions booklet that came with the Word CD.

Posted on Sep 11, 2009

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The product key label should have the product listed as well. I suspect that the key label you are using is for the operating system itself NOT any product that runs under the OS. You will need to purchase the software in order to get this functioning.

Dan

Posted on Sep 11, 2009

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You should take it back and get the supplier to sort the issue.

Maybe call them first and see if they can help you over the phone

Microsoft themselves are your other option

Posted on Sep 11, 2009

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Posted on Jan 02, 2017

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