Question about HP Officejet 5610 All-In-One InkJet Printer

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Have HP 5610 All-in-one. Out of warranty. Wouldn't print for me. For some reason, queu (?)showed 9 jobs in line with 1st paused. Removed pause; but still wouldn't print. Tried disconnecting power; still wouldn't print. Then decided to just cancel all; last 8 disappeared; but 1st now says "Deleting - Printing". Still can't print or get rid of. Throughout, screen on printer shows date and time and "copy" button is lit. How do I get out of this hangup.

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Hi

Press on the Delete all jobs again, also try right clicking on the printer in the printers and faxes and select run as administrator - this one is only for vista and try deleting them again.

disconnect the printer aswell.

if they still remain, press and hold the windows button and press R type services.msc and press OK

In the services list find print spooler, right click and stop it, then go to printers and faxes, press F5, the printers will disapear, go back to services and right click on the printer spooler again and click start, now go back to the pritners and faxes again.

Press F5, try deleteing the jobs one at a time and see if they get removed.

If they get removed, plug in the printer and try printing, if the problem remains, delete the printer from the printers and faxes, unplug it from the computer.

Then plug it to another usb port and it should install itself again.

Now try printing again.

If the problem remains, delete the printer and restart the machine.

If the problem remains delete it, unplug it, go to start -> control panel -> add or remove programs or programs and features, uninstall all hp related software.

When you have removed the hp from your compluter fully, software and usb cable, and printer deleted from priners and faxes, restart the computer.

now use the cd or download the full feature software for it from - http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=441125&

install it and plug it in when asked, the printer should work fine now.

this is definitely a software problem on the computer so I don't think that theres anything wrong with your printer in the hardware side, you could try it on another computer to confirm that its working.
Thanks,
Niko

Posted on Sep 11, 2009

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