Question about Avaya Headsets

1 Answer

Avaya 6424D+M handset / headset

In work I use an Avaya 6424D+M with a handset however when I plug the headset into the headset socket to use that instead of the handset it doesn't work.

Posted by on

1 Answer

Re: Avaya 6424D+M handset / headset

What equipment do you have? You might need an adaptor.

Is this fixed?

Posted on Jun 24, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

3 Answers

My Headset does´nt have dialtone, I was connecting to cisco phone 7941, 7970, 7911, and nothing, not work.

You can use a Plantronics S11 headset with a Cisco phone, however it is not the best compatible solution. To use an S11 with a Cisco phone, you have to make sure that you are plugging it into the handset receiver jack and not the headset jack. You will need to lift the handset receiver, set it off to the side, and then hang it up after each call. If you want a more compatible solution that you can plug into the actual headset jack and just press the headset button on the telephone to answer and hang up, then you would need one of the Plantronics "H-series headsets" with the Plantronics Cisco direct connect cable ( model 26716-01 ).

Plantronics 26716-01 cable

Plantronics H Series Headsets

Good luck from Headsets Direct!

Aug 12, 2010 | Plantronics S11 Headset

1 Answer

Encore/polaris h51 headset, compatible with avaya 4610sw phn

for best practice they might have asked you to do that but you can use any brand you want with avaya phones .

May 28, 2010 | Plantronics Supra Polaris P61 Headset

1 Answer

Ring alert on headset not working on Avaya AWH55

ask your local admin to change the ringe type in the station configuration

May 24, 2010 | Plantronics Avaya AWH54 (for Partner...

3 Answers

I cannot hear phone ring on avaya awh75n headset hooked up to avaya 2410 phone, even with ring detector connected.

Is the phones ringer turned up? It needs to be loud enough to make the ring detector ring.....

Jan 21, 2010 | Avaya AWH75N Wireless Headset

1 Answer

How do we complete a basic set up for Plantronic CS70 VT head piece?

Plug in powerpack to the base unit.
Unplug the handset with the curly cord from the phone and place both aside.
A short cord connects between the Handset socket on the PHONE and the PHONE socket on the BASE UNIT.(socket is near the power socket)
the HANDSET and curly cord plugs into the socket near the front of the base unit- it's the one that's extreemly hard to plug in!
Charge for 12 hours before use
Call someone and get them to stay on the phone while you turn the rotary knob (may need a screwdriver) on the side- keep turning it until you can hear each other
look for orange light as you hang it up to indicate that it's chaging

Good Luck!

Jan 13, 2010 | Plantronics CS70 Wireless Headset

1 Answer

Cannot hear the ring in my awh75n headset.

There should be a small wire with a 90 degree plug on one end and the other will have a small ropund piece. The plug plugs into the headset base. The round piece has sticky tape on it and plugs on the speaker beneath the handset.

Dec 16, 2009 | Avaya AWH75N Wireless Headset

1 Answer

Handsfree not working

Make sure that the phone cord that comes out of the back of the CS50 base plugs into the Handset port of the avaya telephone, not the headset port.  Then make sure the coily cord that comes out of the telephone handset is plugged into the front of the CS50 base.
It takes 1.5 hours to charge to 80% capacity, and 3 hours for a full charge.  You will know it's charged fully because the yellow blinking light on the front of the base will now be solid.

May 15, 2009 | Plantronics CS-50 Professional Headset

1 Answer

I have a CS60 Handset doesnt work when the headset is connected

First setup the headset as follows:

  • Locate the 2 ports on the bottom of the CS60 charging base. One has an icon of a "full telephone" and the other has an icon of a "hand receiver."
  • Unplug the hand receiver from the base of your existing telephone and plug it into the "hand receiver" port on the CS60 base unit.
  • Then take the short cable that came with the CS60 and plug it into the "full telephone" port on the base of the CS60.
  • Plug the other end of the short cord into the hand receiver port of your telephone (where the hand receiver just was).
  • Make sure the AC Power is plugged into the wall, and then you can adjust the configuration settings.
To be able to hear or speak through the handset, either place the headset back into its charging cradle or press the call control button on the side of the headset. The talk indicator light on the base should go off and no sound will come through the headset.

Note: Make sure that the cables are connected correctly and the handset cable is connected to the base of the CS60 base.

Jan 27, 2009 | Plantronics CS60 Professional Headset

1 Answer

Unable to connect jabra t5330 to a cisco ip phone 7941G headset jack

You can solve this by connecting your phone inline.
On the back of the phone where the phone handset plugs into, plug one end of the jabra headset wire & connect other end to the 2nd position (marked by phone & handset). Now plug the handset wire from Ip phone to the 1st position (marked by handset) in the jabra headset. Now you are good to go.

When the phone rings lift the phone handset and answer it with your jabra headset. You can't use jabra with 7941 without lifting the handset on phone.

Oct 28, 2008 | Jabra T5330 Wireless Headset

1 Answer

- JPL Monaural Headset not working

Lift the handset, you might need an adaptor.

Nov 09, 2007 | Avaya Headsets

Not finding what you are looking for?
Headsets Logo

Related Topics:

656 people viewed this question

Ask a Question

Usually answered in minutes!

Top Avaya Headsets Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers


Level 3 Expert

4518 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you an Avaya Headset Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides