Question about Samsung Tocco F480 - Pay Monthly Cellular Phone

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I have a symbol of a phone with a red slash through it HELP !!

I have the phone symbol with a red slash through it i cant txt or call ppl and i cannot recieve calls or text please please could someone help xx

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HI. This is a no service signal. There are two reasons for this type of symbol. The first reason will be that your service provider has canceled your service for some reason. I would contact this provider for further discussion if this is the case. Secondly, this may be a severed internal antenna connection, due to a cold solder break between the board and antenna connection points. if this is the case, you will need to have this unit service asap, if possible.

**((A highly uncommon issue could also be that the NAM or PUK codes have been changed inadvertently. Although uncommon, this can happen by accident))

Posted on Sep 11, 2009

  • laurenelyse3 May 08, 2011

    This happens to me if I am out of the calling area. It will say" For Emergency Use Only" when I try to make a call, and I cannot receive incoming calls or texts either. Turn your phone off for at least 10 seconds. Then turn it back on. The phone will reset itself. You should no longer see the red line through the phone at the top of your screen.

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That is purely because of the service provider. Try using a valid new SIM.

Posted on Sep 30, 2009

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1 Answer

HOW TO REMOVE THE E SYMBOL FROM MY SCREEN


Helllo,

The E symbol on the screen is not a problem at on the phone. It is just a symbol that show your phone can surf the internet. You cannot get it off. As long as your phone is an internet phone you will have either E or G on the screen.

It is not in any way a threat to the operation of the phone. As a matter of fact it helps you take note of some functions like if there is no service, there will be a red slash (\) over the E, if it is about to connect to the internet you have the E in a box, and and if you are about to receive a call you also have a red slash (\) over the E symbol.

The E does not cause any problem and is not a symbol that your phone is faulty, it is a part of the function of the phone so do not panic that you are having the E symbol on the screen.

As a matter of fact if you do not see the E on the screen at any time, then take note that there is an error somewhere on the phone that needs to be checked.

Take care and good luck

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