Question about Microsoft Xbox 360 Console

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Xbox 360 kids broke the tray!!!

Well to make a sad long story short the tray to the xbox was open...the kids ran by and bumped it so back the tray is now off track. attempted to get it to get back inline but its do i fix this i do not want to pay microsoft 100.00 to fix it its only the 20 gb harddrive?????what do i do????

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You will need a set of tamper proof torque it, a t8 ora t9. you can get them at most auto part stores for around $20

Posted on Sep 11, 2009

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Ok well Ive taken an xbox apart many many many times, and if you do not want to pay xbox a hundred bux then this may work for you, You will need a very small and thin flat head screwdriver for the first part, basically on the back of the xbox where the power cord goes there is a line that seperates the xbox in two halves, it is ovbiously connected to one another, if you look into line closley you will see what looks like little white (Black if your box is black) simple take the flat head screwdriver and tuck it in between the two halves while also alighning the screwdriver up with the tabs, and push in until you here a click, there are like 3 or 4 tabs you have to do this to along the back side of the box until the back side is completley detached, the front side also needs to be detached so take the faceplate off exposing the robot like xbox tab connectors, theres one on the top the bottom and the middle take the same screwdriver and just tuck the driver underneath and pull up and they should click off youwill notice a microsoft sticker as well, so before you really decide to do this make sure it isnt under warrenty still., once that is done the botton grey pieces should come off pretty easy as well, be carefull while doing all of this as to not break any tabs, You will need them in the future to reassemble the box case.Once you have the white case completley out of the box its pretty easy to figure out what screws you will need to unscrew the screws to expose the insides of the beast. You will need a special tool i believe, like a hex wrench of some sort, and once you get the metal case off you will have access to the cd rom drive which is connected by like 2 wires, unscrew the drive un plug all the cables, then unscrew the top of the cd rom drive to expose that and examine basically why your track is (Off track) if all of this is confusing id simply just pay the repair cost, but if you want to attempt and this isnt of any help there are many sites online with picture details on how to take apart an xbox step by step, they also show you how to customize your xbox like my clear case xbox with blue leds. I hope i was of somewhat a help to you

Posted on Sep 11, 2009


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Related Questions:


How to fix the "open tray" error on Xbox 360

When ever you have a problem with your Xbox 360 always do these steps first:
1. Turn off your Xbox 360
2. Unplug all of your cords
3. Plug your cords back in
4. Turn your Xbox 360 back on

1. Now with your Xbox 360 on open your tray.
2. Hold your tray open while you turn Xbox 360 off making sure it doesn't close.
3. Still making sure your tray doesn't close turn it back on.
4. Have fun!!!

If this does not work you will have to send it into microsoft to fix. If your warranty is up you will have to pay $150 to fix it. Otherwise it's free

on Apr 20, 2010 | Video Game Consoles & Games

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You need to get a new xbox sadly. That is an eye problem. Unless you're under warranty and can return it for repairs. Sadly if they're played a lot and well loved (some even sooner) they eye does wear out over time.

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XBOX 360 disk tray problems

you arnt gonna find a cd drive that will go easilly into it as they have codes in the boards on them that lock it to the xbox its in and it is quite completed to get the code out of it, can you tell how many lights are flashing on the front?

Jan 20, 2010 | Microsoft Xbox 360 Console

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I place a game in my xbox 360 console and it says "open tray"

your laser went out, you need a new laser. if still under warranty, send it to microsoft. If out of warranty, i think microsoft charges about $110-$120. The laser is only about $25-$30. ONLY the laser needs to be replaced, not the entire dvd tray which then requires you to install firmware or else it won't work. if you install a music cd and it plays...then it's definitely your laser.

Dec 30, 2009 | Microsoft Xbox 360 Console

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My X-Box 360 disc tray will not open, it starts to, but it never gets past the face plate, i think it's jammed, but im not sure, is there any way to get it open ??? HELP!!!

Try taking the face plate off and then hit the button with a small object. If it opens it's you faceplates's fault and you should try and get a new one. If it doesn't it's CD Drive's fault. You could take a butter knife to it and pop it open but I would suggest calling Xbox Customer Support first. Their number is 1-800-4MY-XBOX. They can help you out from there. You might have to send it in, sadly.


Dec 13, 2009 | Microsoft Xbox 360 Console

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Xbox 360 can't find the disk

This happened to me a few times. if you bump onto the xbox with a game in it, it might make a circle scratch on it. Check for that, and if it isn't there, then mabe try cleaning the disk. I pour some water on the disk and then gently wipe it in a circle with a tissue.

Oct 03, 2009 | Microsoft Xbox 360 Console

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Well lets put it this way my xbox cd tray does not open half of

first you will nave to take the tray out and bring it out to a highway and let it get run overt its time to update to xxbox 360

Apr 05, 2009 | Microsoft Xbox Console

5 Answers

Always reads open tray

ok i solved this the other day..BUT..this all depends if ur xbox is stil in warranty or not or if u want to open up your xbox which will void the warranty...if ur xbox is still in warranty than send it back...from what i heard they can fix it and have it back within a week.

If your xbox warranty ran out this is waht u can do

1) if u dont want to open ur xbox look at this video here

2) this is what i did..first open ur box this video will show u how then do this....

THIS kid is a savior trust me this thing to note though...he has the same drive as me..which is a BenQ...yours may be different. im not sure if the other drives have those nubs on the back so u may want to look up what drive u have b4 u do this....good luck man

message me if u have any questions

Dec 19, 2008 | Microsoft Xbox 360 Console

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