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When watching something that has something at the bottom of the screen, like scores of a football game or a weather report, you can't see it. We have went to menu to adjust picture and it will raise the picture up, but then part of there heads are cut off. Plus it will not stay once we set it. It was not like this when we first got the tv a little over a year ago. What can we do to fix this?

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  • Dale Hunter May 11, 2010

    see if you can change format on tv---if that dont help repost with model number

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On the remote look for a button labeled ASPECT,PIC SIZE,FORMAT or ZOOM. Press this button until desired screen size is realized.Some set you have to go into the menu.

Posted on Sep 12, 2009

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