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Can't get water at the dispenser on a GE sxs



I can get water up to the connection just below the freezer door. I tried to blow thru the line to the dispenser at the connection but it is plugged. I'm guessing the line is frozen in the freezer door. How do I remove the liner to thaw the line? Or, is there a better way? My model # is GSS25QMFC.

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  • bigzip271 Sep 11, 2009

    Thanks for the info, I did try the hair dryer with no luck. I disconnected the line at the bottom of the freezer door and used my air compressor and blew the ice out. Works ok now. Thanks again!

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GSS25QMFC I beleive is manufactured by GE. The line could definitely be frozen. 99% of refrigerators you cannot get into the doors. They are glued together and filled with spray in insulation. There is no easy way to do it. You can try a hair dryer or just let the fridge sit for 24 hours turned off with the doors open. Another place to check for a freeze up is in the rear of the refrig section. Most refrigerators run the line in the refrigerator to chill the water and if your refrig section gets too cold they can freeze in there. Most of the time refrigerators have a disconnect in the water line at the bottom corner of the freezer door where it goes through the hinge. You might have to yank off the lower grill to see it, but you can sometimes disconnect it there and let water run out. Good Luck

Posted on Sep 11, 2009

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The inner liner cannot be removed . You can try turning the freezer temp up for a few days , to see if it will thaw . Or , open the freezer door and put tape over the door switch to hold it closed . Tape plastic to the freezer door opening , from the top to the bottom . Leave the door open to thaw . Walk by ocassionally , pressing the water dispensor , until it flows . Keep the freezer setting up slightly more than normal , to keep the door from freezing again .

Posted on Sep 13, 2009

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Below the freezer door, behind the toe kick is a water line union disconnect it and hold the incoming line into a cup, have someone press the water button to see if the water is getting up to that point. If it is, then the water line is frozen inside the freezer door, and you will want to get a heater kit for the dispenser (small heater that attaches just below the water spout in the dispenser).
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