Question about Toshiba Satellite M40-S417TD Notebook

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Missing or corrupt windows\system32\config\system file in XP

My Toshiba Satellite M40 displays the following message "windows could not start because the following file is missing or corrupt:
\windows\system32\config\system
It then suggests I can repair this file using the original setup CD ROM. I have the Product Recovery DVD-ROM supplied with the computer but the laptop doesn't access it. When I insert the DVD in the drive and reboot I get exactly the same message.

Any suggestions?

Harv

Posted by on

  • sciberteach Dec 11, 2007

    Thanks anyways Amanzoor



    This solution didn't solve my problem but it did give me the confidence to try the solution outlined on the MicroSoft page. I had found the page earlier and was going to try it but I wasn't sure if this was the "best" way to tackle my problem.



    Unfortunately I wasn't able to either delete the files in the \windows\system32\config folder or copy files from the \repair folder into it. So I've opted for a less satisfactory but acceptable solution. I'm using BartPE to access the data on the C drive of the laptop and copy it over to an external hard drive. After that I'll wipe the drive and re-install XP.



    Even though it didn't solve my problem the advice was helpful and I appreciated the support. It was a ton more than I got from Toshiba.



    Cheers



    Sciberteach

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Sciberteach:
Go in the BIOS, in the boot sequence make your DVD player as the 1st number device to boot from, restart your machine and do follow the article (you should know the admin password to go into the system drive):
http://support.microsoft.com/kb/307545
Note: If you are too overwhelmed then your Product recovery DVD will give you your original OS and all settings back.
Good luck!

Posted on Dec 10, 2007

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Posted on Jan 02, 2017

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Thanks.
Have a good day.

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That means the System Registry Hive has become corrupted.

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Hard Way
Boot your system with the Windows XP Install CD, let the system boot into the Setup. Once in the Setup, choose to run the Recovery Console2.gif.

You will now be presented with a screen similar to good old DOS.

First, we will recover the System Hive.

Now, type in the following commands with pressing Enter after each line.

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Be very careful when you are typing in these commands, one wrong move, and you have, broken Windows XP.

Also, change the C in the commands to whatever your Windows XP drive letter is.

Attempt to boot the system, if it doesn't boot, get back into the Recovery Console and do the following commands.

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copy C:\windows\system32\config\software C:\windows\tmp\software.bak
delete C:\windows\system32\config\software
copy C:\windows\repair\software C:\windows\system32\config\software

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That means the System Registry Hive has become corrupted.

There are two ways to get back up and running. The easy way which doesn't always work, and then there is the hard way.

Easy Way --- Note that this doesn't always work.
When you are booting your system, press the F8 key during the start of the bootup sequence, meaning after it does the Power On Self Test.

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It will now attempt to load Windows XP using a past set of configuration files.

If that doesn't work, there is the next step....the hard way.

Hard Way
Boot your system with the Windows XP Install CD, let the system boot into the Setup. Once in the Setup, choose to run the Recovery Console.

You will now be presented with a screen similar to good old DOS.

First, we will recover the System Hive.

Now, type in the following commands with pressing Enter after each line.

md tmp
copy C:\windows\system32\config\system C:\windows\tmp\system.bak
delete C:\windows\system32\config\system
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Be very careful when you are typing in these commands, one wrong move, and you have, broken Windows XP.

Also, change the C in the commands to whatever your Windows XP drive letter is.

Attempt to boot the system, if it doesn't boot, get back into the Recovery Console and do the following commands.

md tmp
copy C:\windows\system32\config\software C:\windows\tmp\software.bak
delete C:\windows\system32\config\software
copy C:\windows\repair\software C:\windows\system32\config\software

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