Question about Maytag Neptune FAV6800AW Top Load Washer

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Was washing ok until the last spin then it stop and uc lights are blinking what is uc?its does'tspinat all now

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Hello maritzagonza,
I’m an owner like you; from what you describe I feel you have a clutch issue.
See this post for a step by step process to remove the clutch. Try a maintenance clean up of the Oneway Roller Clutch bearing and see if that will get you back in service, if not I would do a Clutch replacement.
You Could try a TDS check see this Post for the TDS check it’s in the Service Manual but I vote for the One-way Clutch Roller bearings are sticky/rusted. Cheap fix if you can DIY the repair/replacement.
From the Service Manual page 12; During spin cycle – If machine tumbles and spins
simultaneously replace clutch assembly.
This is happening because the clutch One-Roller Bearing are sticky, slightly rusted. WD-40 clean up and re-lube may get you back in service. Just follow the posting step by step. You can redistribute the wash load until the cows come home and you will continue to fail with UC or dc unballance errors…. Fix the clutch issue and you machine will be J.

Posted on Sep 12, 2009

  • dh1200s
    dh1200s Sep 12, 2009

    Last line should read ..... Fix the clutch issue and you machine will be :)



    This board auto edits.



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The "uc"code on the Neptune indicates a "continuous unbalanced circuit". Check to make sure that the weight of the clothing is distributed evenly in the tub. There can be a few causes for the generation of this code and you might want to consult an appliance technician for assistance. Bad shocks can cause this by permitting the tub to be out of balance, but you didn't describe any banging, etc. The tub displacement sensor could be at fault. The pump and pressure switch should also be checked for proper operation and to make sure there is no obstructions in those components. Really sorry for your trouble and I hope this helped. Best wishes.

Posted on Sep 11, 2009

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Posted on Jan 02, 2017

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Most likely a very common clutch malfunction possibly brought on by a leaky Tub Seal.

See if this post will help Clutch Fix

If you have other questions I will try to help.

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Jul 11, 2010 | Maytag Neptune FAV6800AW Top Load Washer

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Neptune Washer Spin Cycle


If your FAV6800A or FAV9800A wash tub is banging around in Spin Cycle of the Wash Cycle and your Control Board signals a dC or uC error code to the console I feel you have a Clutch malfunction. I feel the TDS is working as designed with the unblance error code shut down.
See my Clutch Fix post for more info related to dC and uC unbalance errors with the FAV6800A and FAV9800A TL’s and the repair action…….Rich

May 10, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Washer appears to be going throught the wash cycle but the counter is not counting down and it goes no further than the wash cycle. Just continues to do this the whole time. Model # FAV6800AWW


Here are some handy links if you are going to DIY the fix.


FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.

Are there any unbalance error codes to the LED display such as dC or uC?
When the washer stops can you place that wash load to a Spin Only Cycle and let me know if the Spin Only cycle completes. Are there any large tub swings in Spin Only cycle with that wash load that cause the Spin Cycle to stop with error codes dC or uC?

Let me know if you can to do some troubleshooting. It would require front panel removal so we can watch the Motor and verify it will rotate the Clutch Pulley CCW in the Spin Only Cycle. If you want to troubleshoot I will give you additional info to begin the process…….Rich

Apr 20, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Codes and holes


Hi mandystreet,
I’m an owner like you; from what you describe I feel you have a clutch issue if you’re machine is a FAV6800AW or FAV9800AW. I'll bet it completes the spin cycle with no clothes in the wash basket. Here is what is happening
See this post for a step by step process to remove the clutch. Try a maintenance clean up of the One-way Roller Clutch bearing and see if that will get you back in service, if not I would do a Clutch replacement.
Your machine is shutting down the spin cycle with dc and UC errors so your Tub Displacement Sensor is working as designed.
From the Service Manual page 12;
During fill cycle – If machine tumbles and spins simultaneously replace clutch assembly.
During spin cycle – If machine tumbles and spins simultaneously replace clutch assembly.
You can check this out by turning off the water supply lines if you check during water fill cycle. Lift the washer top from the base and observe the action during water fill or spin cycle. The Service Manual will show you how to raise the washer top from the base.
This is happening because the clutch One-way Roller Bearings are sticky, slightly rusted. When the machine enters spin cycle the agitator shaft is slightly engaged because the one-way roller clutches are dragging this will cause the agitator shaft to rotate in spin cycle spinning the tumblers slightly. In this condition the wash load is tossed about while the wash basket begins to spin up. This will cause the Tub to become unbalanced and the tub starts making greater swings.
This continues until the TDS (Tub Displacement Sensor) signals an unbalance condition to the Control Board and shuts the cycle down with a dc or UC unbalance errors. If the TDS fails in this mode the machine would likely walk across the floor until it unplugged itself or ended in a self-destruct.… :)
A WD-40 clean up and re-lube may get you back in service. Just follow this posting step by step. If you are not a DIY type direct your service repair to this e-mail to help speed you to repair and control cost. You can redistribute the wash load until the cows come home and you will continue to fail with UC or dc unbalance errors…. Fix the clutch issue and your machine will be happy and so will the owner.
Rich

Sep 14, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I have an 2002 Maytag Neptune TL (FAV6800A) that won't spin. I replaced the clutch about a month ago. Worked great until now with same problem. Replaced clutch again,but won't work. Received advice from...


Hey Nick,

“”Received advice from one of your experts that it was a resistor problem w/instructions to fix. Opened my machine up and the mother board does not match””

That’s not the way I troubleshoot. Did you pull out the troubleshooting guide out of the console, while you had it open it’s good to have the schematic that’s all that advice was good for.

Do you take any errors to the display such as dc/UC while the wash cycle moves into spin cycle? If you run a Spin Only Cycle with no clothes in the wash basket will it complete the cycle? Does the wash basket spin at all in Spin Only cycle? If it does have you done a Tub Displacement Sensor check? I us this quick check to rule it out.

3.0 Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is the Troubleshooting guide stored in your washer console or refer to the SM.

3a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

3b. Press the Super Wash key display reads “in”…something like that.

3c. Press Delicates the Display will show “UC” (Unbalance Closed).

3d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).

3e. Press Hand Wash.

3f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). If you get these results your Tub Displacement sensor should be OK and I believe it’s not the component failure producing dc/UC errors in spin cycle. I would remove the clutch for inspection and re-lube. There is a more technical troubleshooting method to check Tub Displacement Sensor in the Troubleshooting guide and Service manual.


Rich

Jun 06, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

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Hi
My name is Gloria, my neptune washer will not spin on the last spin cycle of any of the washing cycle. A code of uC comes up.

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