Question about Motorola Mobility RAZR V3x Cellular Phone

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The keys won't work. is there a way to reboot it?

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Try taking out the battery while its powered on, wait a minute and place it back in and see if they work.

if you don't see anything wrong with the keys from the outside, its most likely a problem with the buttons inside or the mainboard is not working anymore, If you are in warranty get in touch with motorola to get it repaired or your dealer.

If you are outside of warranty, as this is most likely a hardware issue, not a setting, you can't turn the keys off like that. Without being able to look inside your phone from the other side of the world I suspect that the mainboard of the phone where the keys are would need to be replaced or repaired, this not worth replacing the mainboard in most cases, its somewhat like buying a new phone. So just instead by a new phone in that case or get it looked at by a local professional or a motorola service center to find the problem.

Again I very much suspect its a hardware issue and theres noting we can do about it.

Well, when you press on the keys, do you feel that something moves inside? does it click? like a button would get pressed inside?

If it doesn't, then the buttons could be stuck or the cover of the phone - the keypad is not reaching the button for some reason anymore - most likely the button is stuck or similiar.

Let me know how it goes.

Posted on Sep 11, 2009

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