My printer is not printing. it will run the paper
I see you don't have much knowledge about printers. It always helps to know something about your printer.
It seem you have a color printer. Usually a color printer has two cartridges. Black cartridge and color cartridge. The color cartridge usually contains three colors; cyan, yellow and magenta.
If the black cartridge is empty, you won't see black text in the printed paper. Print a small photo and see. If it has all the colors, but looks dull (without proper black color), that means only the black cartridge is empty. If it is greenish, the magenta ink is missing. Generally orange colored printouts suggest cyan is missing. Likewise, purple color means the yellow ink is missing.
If you installed the printer properly using the CD from the printer manufacturer, you will be notified when the cartridge is empty or close to run out of ink. But if Windows automatically installed your printer, then the system won't give such information.
From the information you have supplied, I believe your blck cartridge is empty or missing.
Oh, I almost forgot to say, some manufactures sell some printers (for example some Canon Pixma models) with only the color cartridge.
Switch on the printer and open the printer cover. The cartridges will move to the middle. You can check whether the black cartridge is missing.
Do not hesitate to contact us for further help.
Aug 13, 2009 |
HP Office Equipment & Supplies